POST-PURCHASE. Reduction of the price and decrease of delivery time have become the main targets for delivery services. Parcels, packages, and mail from China are safe under the current circumstances. Get your items ready - if the items are new, please remove the packaging and tags or it might be taxed. You can also register as a member in the Track China Post forum and post parcel delivery queries for China Post to get help. We will use your information to respond to you, regarding the reason you contacted us. Such a parcel may be more expensive, but you can be more informed about the status of the shipment. If your package is stuck in the destination country for several days, it might be because it is stuck in customs. Customer Satisfaction Survey. The following table shows China Post's estimated delivery time frame for Ordinary Mail, Registered Mail, EUB (ePacket), and EMS. If you do not receive the goods, then you will be compensated for all monetary costs or they will send it again. In order to track China Post packages with USPS tracking, the destination has to be the US. We advise to choose express delivery in case: In all other cases it is reasonable to use a cheaper means of shipment. We offer: Universal, market-leading shipment tracking with multiple courier auto-detection is why over 300 million people have tracked their packages across the globe using Ship24. If there are no tracking records when you have entered your China Post tracking number, there are several cases why it is not showing any results. earlier than you purchased it); The parcel goes to a different country or a different region. Search and apply for the latest Post office customer service jobs in China. With high-quality shipping service which includes door-to-door shipping, china parcel tracking page, guaranteed delivery time and other after-sales services, this becomes a preferred option for most Chinese businesses. You can also write your notes about the parcel or the description of the product you have bought. For that reason, there is no chance the recipient can get infected with Coronavirus even if the sender is infected. With this tracking number, you will be able to continue tracking your package or parcel throughout its journey, using it to keep up to date with the latest status and location of your shipment. If you wish to invoke either right, please see thislink. All parcels are sent by airmail, and either by surface mail or airdrop. To manage a big flow of packages, China Post introduces new technologies that help optimize processes of sorting, logistics and delivery of parcels to the end user. When you submit sensitive information via the website, your information is protected both online and offline. Battery and items with batteries; such as mobile phones, tablets, toys, etc. In-house support team ready and waiting, with enterprise SLA/dedicated account managers for broader needs. 15TRACK does not directly offer customer service for any inquiries related to China Post tracking. What is the reason of such delivery boom in recent time? For China Post shipments, just activate the CRM mailing feature on the home page of Parcel Monitor and get access to all the updates without wasting your time and efforts. It takes 5-10 days to reach other Asian countries such as Singapore, Indonesia, Malaysia, Philippines, etc. 1 digit verification code of the number of the parcel, 2 letters suffix (code of the country of consignment). Contact FedEx Express customer service in China through our contact number or email for any support, inquiry or more information. Merchants looking to ship products will need to know the following to make sure they know whether their parcel will be classified as small or large. If you have difficulties in tracking the parcel, we will be glad to help you. Your parcel may have been dispatched or left its country of origin. Composed of numbers only, the postcode or zip code is mentioned in a letter or a parcel or package. Verified employers. Corporate customer: 0 825 801 801 Individual customer: 0 969 391 391 but has not shipped the item yet. You should urge the merchant to send it as soon as possible. Dear sirs, my latter not arrive on distinction, I am still waiting on 38 days. This is an economical option yet slow to ship packages from China. There is a 20 kg weight limit for Australia, New Zealand, Portugal, Italy, Spain, Greece, South Korea, Austria, Netherlands, Sweden, South Africa, Norway, Belgium, Russia, Brazil, Argentina, Malaysia, India, Chile, Egypt, Ukraine, Thailand, Indonesia, Pakistan, Kazakhstan, Tajikistan, and The Phillippines. We use cookies to enhance your experience. You can add several carriers to one parcel, which makes it possible to get more detailed information about its status. China Post is one of the most popular postal services in mainland China. The package has been sorted and is now leaving the international centre. Addition to parcel tracking, our China Post tracking tool also offers parcel tracking updates once you subscribe to our China tracking notifications. Do note that unregistered China Post packages generally have 13 alphanumeric characters, starting with the letter U. Ship24 doesn't just search for package event updates with China Post, but searches through some 1,200 websites, e-tailers, logistics carriers, and eCommerce sites to find any relevant information on your parcel's whereabouts and status, delivering it instantly to the searcher. To know how long it takes to ship from China with China Post, you can estimate this from the delivery times last year. Contact Information for International Service. If you are sending parcels to other countries, use the China Post tracking tool or track with Parcel Monitors tracking service for China Post packages. Typically, the first two methods of transportation listed will take between 5 to 30 days for delivery. China Post closely cooperates with mail operators of other countries and opens new logistics directions to increase the volume of shipment. Monday - Friday 8 AM - 8:30 PM ET. The zip code is incorrect and USPS or UPS have no information on this tracking number. Packages with a 30 kg weight limit should be under 1.5 meters in length and the maximum circumference should be less than 3 meters. If you are the recipient, please ask the sender for a China Post tracking number to stay updated on your China Post package status. We would like to remind you that we are not responsible for your courier or the contents within seeing how we're merely here to help you track it. China Post cannot control the status of your parcel while it is in transit between union member countries. PEK refers to Beijing Capital International Airport. It delivers documents, materials, urgent letters and all kinds of goods from and to other countries with fast speed and high reliability. Your China Post EMS tracking number will be generated once you register the package. However, these products should meet certain requirements of the destination country in order to be imported. : EB735462841CN, EB express delivery, 73546284 - number of the parcel, 1 - verification code, CN -code of China (China Post) People can often confuse letter O with digit 0 or letter I with digit 1 in two symbols in the prefix of the tracking number. Have a feedback or suggestion to improve our services. Find the answers to frequently asked questions and contact us either online or by phone. You can review their privacy and cookie policyhere. Why does this happen and what to do in this case? Users even may not know about it because such type of delivery is cost-efficient. All our tracking data comes from China Post official database and is automatically translated by our computer system. All your parcels are kept in the left panel of the website and you have access to them 24/7. EMS, express mail service, is provided by Posts worldwide as their postal express delivery service for documents and merchandise. http://yjcx.chinapost.com.cn/qps/english/yjcx. China Post EMS tracking can be done through the China Post website or through a third-party tracking website like Ship24. Disputed issues among the members of the union are also resolved within this agreement. Normally China Post will not answer any email inquiry. "China Post Ordinary Small Parcel" and "China Post Direct Xpress Mail" are the cheapest parcel types and therefore no tracking is available. Apr 16, 2022. So, which type to choose? PVG refers to Shanghai Pudong Airport. Available to trial as a free plan, both of these services offer unrivalled tracking capability, meaning optimal tracking services for businesses. However, these products should meet certain requirements of the destination country in order to be imported. Please help me. United States Postal Service (USPS) is an independent branch of the federal government responsible for providing postal services in the United States. Please refer to this list of items carefully: Please check with the China Import and Export Regulations 2020 for a more comprehensive list. If you are not getting any updates on your China Post Packages, it doesn't mean that it is lost. In order to prevent the risk of virus outbreaks and the spread of COVID-19, the Chinese government issued a directive that China Post must disinfect all mails sent to or in transit through Wuhan at its processing center. CMHK provides customers with professional and innovative vision and comprehensive customer service. The China International Expresss Global Express service aka China Post tracking covers over 220 countries, using the shipping network of TNT International Express. In the event your mail is ordinary mail, China Post will not give you any compensation at all. China Post is a third party package tracking and delivery company, they are not responsible for any form of refund. National post operators are followed by private firms, which are also increasing the volumes of correspondence delivery. You will usually be sent your tracking number by the seller or merchant with who you purchased. Track parcel delivery status with all the major postal services and carriers in one place! Items typically found in small packets, also known as packages and parcels, include cosmetics, small gadgets, computer components, smartphones, clothing, artificial flowers, cleaning products, athleisure, clothing, and accessories. Possibilities to contract the disease via packages havent been proved scientifically. This unique number identifies the package. Normally China Post will not answer any email inquiry. Answer: When buying in China online stores, you get a tracking number from the seller. When it's been there for several days, the receiver will have to pay the taxes as China Post will have no responsibility for the parcel once it arrives in another country. But be patient. Go to a China Post office branch that provides international shipping services. After applying the China tracking number, it will take 2 to 3 business days for the seller to ship the goods. By continuing, you consent to the use of cookies. Packaging can be no larger than 24 inches by 36 inches. Please make sure that you type the China post tracking number correctly. Shipping companies can be different for express parcels and for usual international packages. This postal service is a member of the Universal Postal Union (UPU), which unites almost all world mail services (192 countries). We help find and track packages bought in Chinese online stores. Hurry up and try it now! But there are a lot of swindlers in e-commerce, who use the trust of customers and deceive them by not sending the parcel. It means that you can find packages with China Post tracking number in these formats on USPS: The delivery time depends on the type of China Post service you chose - standard postal service or China Post express service. GENERAL INQUIRIES. TrackTheParcel provides you with up-to-date information about the status and delivery details of your shipment; however, we do not offer customer support for China Post. Corrosive substances; such as sulfuric acid, nitric acid, hydrochloric acid, batteries, sodium hydroxide, potassium hydroxide, etc. TrackTheParcel is a universal parcel tracking tool that tells you where your parcel is and its current delivery status. We have you covered. After the next member scans the package code and sends the data to China Post through Global Postal Union, China Post will update your China parcel tracking status. If this period has expired, then you can start the procedure for a refund or require the sending of another product. China Post Registered Airmail is an economical shipping service from China Post. Subscribe; Username; Sign In Instant courier auto-detection from just a tracking number. Did NOT!!! Compressed and liquefied gases and their containers, Flammable solids, spontaneously combustible substances, flammable and combustible materials, Biochemical products, infectious substances. But not all parcels are tracked in USPS. Upon sending a registered package to China Post, a tracking number is provided with the package. Parcel Monitor is the optimal solution for every one of your issues concerned with tracking China Post shipments. Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) -. You can learn more about our data collection and use practices in our, I haven't received my pkg as of yet. Individuals who are deaf, hard of hearing, deaf-blind, or have . There happen mergers, collaboration, associations. But if your package hasnt been delivered to you within 60 days, we advise you to complain to the online store and demand a refund for the lost item. Many countries started their national programs of vaccinating their population. Prices depend on the weight of your package and delivery destination. With this code, you can track where your parcel is located at any time using . You can track your China Post ePacket by entering the tracking number on the Ship24 website. In any case, these actions above will help you understand the situation and make the right decision. The main thing is that all these changes lead to the improvement of services for the end user. China Post partners with a wide range of online marketplaces namely GearBest, Aliexpress, BangGood, FastTech, and eBay. Officially known as China Post Group Corporation, China Post, or Chinese La Poste , is the official operational postal transit service in . The tracking number is formed according to UPU S10 standard. If the address and your name match but you are not waiting for the package, it is possible that you have already bought online and your data remained with the seller and you were sent promotional products to remind you about the product or store. We offer you to simplify the process of delivery tracking and management. We dont restrict our clients as for the number of parcels. Login. Your parcel cant be tracked (wrong format of the tracking number); The parcels date of start of movement is different from the date of purchase (e.g. We give you updates straight to your mailbox and you don't have to surf various web pages for it. Help track large packages is made easy with a shipper & tracking!! Report to get over 90 cm and a width bigger than 11 cm by the or Ordinary Mail and Air Mail parcel can last long because of the quarantine new. 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