If you are the copyright owner of this paper and no longer wish to have your work published on IvyPanda. From 2005-2016, social media was a secondary means of radicalization for 36.36% of far left and 35.71% of single issue extremists in PIRUS. But use of social media. Social media gives people an escape into the digital world. (2020, January 13). Responding to customer questions and complaints. Facebook has had a significant subscription recently, with a figure of over 500 million users by 2010 (Lyncheski, 2010, p.32). Long-Term Living: For the Continuing Care Professional, 59(10), 32-35. The Effects of Social Media on the Workplace. Required fields are marked *, ECLA Association Services SPRL Issues around social media in the workplace are becoming more prevalent and we have seen an increase in enquiries which include situations where employees have posted controversial content, where the companys name is linked to the employee in questions personal account. Privacy of the employees at a given workplace should be given priority when using social media. This should not be solely based on the usage of social media during working hours. This is mostly true for those who are usually recluse and dont get much traction in real life. People like to go through Facebook posts whenever they get some time. Social media is the broad term for internet-based tools used on PCs, laptops, tablets and smart phones to help people make contact, keep in touch and interact. No business can afford to simply opt out of this debate, which at least means developing or refining policies to address the inappropriate access of private social-media at work. 27% of the employees use it to connect with friends and family while at work. Social media fulfills many roles within an organization's communications plan, including: Marketing. Web. In addition, software manufacturers often detect and provide alerts on possible attacks. (2010). The aim of this research is to study the impact of social media on work performance in creating value at work. 24% to make or support professional connections. Social media has had a profound effect on recruitment and hiring. Such activity will be subject to the EUs General Data Protection Regulation (GDPR), as well as the (updated) Investigatory Powers (Interception by Businesses etc. Read suggestions for social media interaction provided by current thought leaders in the social work field as well as find resources to learn more. People lose track of their work and their attention is diverted to Facebook posts and other social media attractions. Simplifying business. Ordinarily, any conversation should be conducted in a similar manner it would be communicated in a real life situation. Social media can be a great tool that can be utilized for the benefit of your company and employees. Individuals have a right to privacy, and there are legal provisions that protect this right. (2011). The use of both company devices and privately-owned smartphones, the blurred distinction between work and leisure time as well as the advent of more comprehensive privacy legislation have made it more difficult for employers to formulate an appropriate response. 92% of surveyed businesses find that these communication tools provide an advantage to their business. Getting new leads on clients. Unless it is necessary, employers need not to get into the private affairs of employees. So, the risk of losing privacy is real in every organization. In recent months, several US states have already enacted legislation which mirrors the GDPR. Since women make a large number of corporate organizations these days, such social posts can stroke a feeling of jealousy and lead to formation of silos in the organization. Similarly, employees of an organization have the right to privacy of information. (2011). Social media plays an important role at work places. The access to such information by unauthorized parties such as competitors of an organization would be very detrimental to the realization of the objectives of the company. 1. 73 percent of Americans use at least one of eight popular social media platforms, which include Facebook, Twitter, Instagram and Snapchat, according to the Pew Research Center. This trend can affect communications among managers, employees and job. There may be a breach if an employee shares a picture of their laptop screen which has open documentation on social channels such as Instagram stories. Learning about new advancements in your field. Employees are able to communicate more freely with co-workers and social media communication can go a long way to enable collaboration across departments. Social media is an ever popular topic. Diversity in the workplace: Boon or distraction? Social media breeds a group of employees who become attention seekers. It allows them to view anything they want to, without having to walk outside their office or go to the break room. A social media workplace policy outlines acceptable and unacceptable uses of social media at work, as well as a social media code of conduct. screenshots or screen recordings of the posts in question. This led to increased productivity as the social media-savvy employees could make sales in less time, work in teams more effectively, and solve problems more efficiently. And while the GDPR rules are clearly designed to influence matters of privacy within EU jurisdictions, it is expected to have an impact elsewhere, too. Looking to see who commented on social media posts can also engage employees and keep them up to date . A breach of confidentially can occur when an employee shares information such as the companys finances, client lists, or employees personal information on social media. IvyPanda. As a result, they would often experience episodes of anxiety or depression, thus, affecting their performance at work. Wastage of time and productivity. Ethical concerns should also be exhibited by the employers. If employees post opinions that are found to be discriminatory and involve any of the protected characteristics, including race, disability, or religious beliefs this may be deemed as gross misconduct leading to dismissal. However, when employees are distracted with social media, it can become a concern for organizations. Describing the status quo for many companies, a PwC report notes that: Organisations have strong controls in place for email but few apply the same rigour to new methods such as enterprise social networks and social media.. Strengthen your employees. The Impact of Social Media within the Workplace. 5. When claims of this nature have been made, strong evidence of misconduct is required i.e. Reduces Employee Relations Negative Impact of Social Media on Business In addition to using social media as part of your business plan, there's also the matter of how employees use social media while in the workplace. Losing Privacy at the Workplace 5. It certainly is a drag on your concentration, which brings down productivity. By making use of computer networks in communication, social media plays an important role in helping organizations to communicate with their new employees (Sims, 2010, p.157). Web. Social media plays an important role in workplace communication. Moreover, it is desirable that all the users of social media sites should show some sense of maturity, just like in a real life encounter. Funny pictures from a company Christmas party or team-building event can be fun to distribute on social media. Employers and managers should incorporate the companys social media policy into the induction process. We promise, 304 S. Jones Blvd #1666, Las Vegas NV 89107 United States. Within the overall social media policy, incorporating the companys expectation on using social media in the workplace is required. Impact of Social Media on Work Performance at a Technopark in India - Srishti Babu, Hareendrakumar VR, Suresh Subramoniam, 2020 Skip to main content Second, it should consider how it and its employees use social media for the company's business objectives. The Impact Of Social Media On The Workplace In today's society, it is crucial for employees to understand the significance in the use of social media outlets such as Twitter and Facebook. Whilst employee advocacy on social media channels can help to promote the company, some employers may take the stance of ensuring personal life and company life remain separate. Based on Media Synchronization Theory and transformational framework, this study proposed a research model and examined how the social media' attributes impacting the work effectiveness through the work-oriented or social-oriented usage. For today's employees, social media use is a part of life. Limited monitoring of illegal activity may be allowable in some circumstances. They lose attention and productivity. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ). 3. And in addition, at least 25 states now have their own legislation covering employee privacy on social media. Just take a look at these stats: 98% of employees have social media for personal use. Professional social networks such as LinkedIn are important social media platforms for anyone looking to stand out in their profession. Qualitative study of a large financial service firm in China. This article provides an indepth understanding of the ways social media may be used and in some cases abused by patients and social workers. Clearly there are risks associated with allowing your employees to use social media in the workplace. It has now become an amazing and . Communication. You can use them for inspiration, an insight into a particular topic, a handy source of reference, or even just as a template of a certain type of paper. T+D, 64(7), p60-61. Please fill out your details below and a member of our team will get in touch with you. (2020) 'The Impact of Social Media within the Workplace'. This is IvyPanda's free database of academic paper samples. There is not a shred of doubt that social media is addictive, and this is the root of all the impact of social media at workplace. In-House Legal is the information portal of the European Association of Company Lawyers (ECLA) and provides news and background analysis on developments affecting the work of company lawyers across Europe. Social media looks charming, intriguing, entertaining and informative. We do not spam. (2009). Employers can now track internet and social media use within the office premises and can be strict with their rules and policies. This tends to breed jealousy. They've also seen more students use social media to self-diagnose their mental health issues and then use it as digital therapy. If sensitively written, this will demonstrate that employers of choice really can offer an alternative to employee monitoring. Advantages Of Using Social Media In The Workplace 1. IvyPanda. Increase in Productivity. It's easy to share images, video and other content via social media, helping to boost employees' morale and sense of engagement. Social media such as Facebook, Twitter Instagram and LinkedIn, are Internet-based services that provide individuals a way to interact with each other online. Organizations have their own web blogs, podcast and Facebook pages to convey messages to both externally and internally of their organization. On average those who are active on social media in the UK spend 2 hours and 36 minutes on social channels such as LinkedIn, TikTok, Facebook, and YouTube videos. Check out our free downloadable guide on conducting a disciplinary investigation, detailing how to follow the correct process for investigations in the workplace. They try to repeat such posts and attract attention. Data shows the correlation between social media use and herd mentality, pushing people . Safe to say employees are using social media in the workplace. One of the negative impacts of social media use at the workplace is that you never know what outcomes will occur with it used for communication. Companies can also include stipulations for using social media in the workplace, such as keeping usage to a minimum or restricting usage to outside of normal working hours i.e., lunchtimes, breaks, before and after work. A well-drafted and structured social media policy can help to remove the risks associated with social media in the workplace. Geoff Baldwin, a lawyer in the commercial and employment law team at Stacks Champion, advises a positive stance: If there is a key message, it is that the focus should be on what the employee should be doing, not on what the employee should not be doing., On the Balance Careers website, Human Resources Expert Susan Heathfield recommends that policies should emphasize responsibility, faith, professional confidence, and trust. She cautions that Online abuse of time does occur in workplaces. The more you use social media, the more you want to use it. This complementarity improves team and employee performance. Myrian Herlle and Vivian Astray-Caneda . Employees might feel insecure or less happy at work because of an overreliance or overuse of social media. Many people agree and many people disagree. In case an employee is suffering from such breach of privacy in social media, she cannot be expected to stay attentive and productive. Social media is pervasive. This is what has lent credence to the notion about the impact of social media at workplace. As prevail of mobile networking, social media became ubiquitous in either work or our personal life. These are websites used for social interaction in the cyberspace. The concept of privacy can be a particular stumbling block. Inviting the person to an investigation meeting to discuss the report or highlight the inappropriate conduct online in the first instance, the manager will need to discuss the possibility of disciplinary. 1. Pro: Builds Relationships The use of social media in the workplace can build strong relationships, either between employees and customers or clients and between employees. Social media is no longer a novelty. 13 January. January 13, 2020. https://ivypanda.com/essays/the-impact-of-social-media-within-the-workplace/. o To provide staff with an alternative means of communication between each other 3. We will write a custom Essay on The Impact of Social Media within the Workplace specifically for you for only $16.05 $11/page. Social media for your company allows you to connect with your consumers or audience, enhance your brand, bring attention to your products or services and network with like-minded people, both locally and nationally. IvyPanda. People are living their lives through Facebook, Twitter, and Instagram. These people feel empowered by social media. In Britain, monitoring of unauthorised private social media access at work is permitted without employee consent. If negative opinions are shared online, when a company is going through a recruitment campaign it may lead to a potential candidate withdrawing or not applying for the job. Some organizations may allow employees to access and use their personal social media accounts in the workplace during normal work hours or break-times. IvyPanda. Most people expect a business to have a social media presence; it's often as important as a website. Once social media starts affecting workplace communication, the behaviours and practices of the employees overlap and change to a great extent. This helps decrease the potential impact of social media posts damaging the companys reputation. "The Impact of Social Media within the Workplace." It contributes to an environment in which employees feel untrusted. They indulge in posts that make people, especially colleagues, follow them. Reduces Employee Productivity 2. The employee should be invited to an investigation meeting to discuss the alleged inappropriate conduct and the manage will gather all other evidence. This essay on The Impact of Social Media within the Workplace was written and submitted by your fellow The private use of social media at the workplace is controversial and based on different legal frameworks. for Monitoring and Record-keeping Purposes) Regulations (2018) and, of course, the European Convention on Human Rights (ECHR)/Human Rights Act 1998. Additionally, social media use allows the employees to take short breaks throughout the day, which can actually boost productivity. . https://ivypanda.com/essays/the-impact-of-social-media-within-the-workplace/, IvyPanda. 2. Kelsey Casselbury is an independent writer, editor, and designer based in Annapolis, Md. First, it needs to address how employees use social media for their personal, non-company use. Guerin, L. (2011). Major distraction. Social media in the workplace can help employees to bond by finding similar interests or hobbies from what employees post on their platforms. Thus, it is apparent that, even though it is necessary to respect the privacy of employees, the information shared in the social media sites at workplaces need to be assessed by the company. A US study of the dual effects of social media in the workplace supports the view that it may simultaneously contribute to productive behaviors (task-oriented and relationship-building) as well as unproductive behaviors (deviance) at work., And drawing upon Expectation Discomfort Theory (EDT) and Channel Expansion Theory (CET), this research also demonstrates how intense usage of this particular communication medium may enhance an individuals ability to use social media for different purposes (good and bad).. They allow people to create and market a personal brand. The risk of social media in the workplace driving gossip, rivalries, competition and mental illness can result in significant losses in employee engagement, a critical measurement of organizational health. In France, similarly bound by the new EU regulations, the Labour Code is informed by case law, and any internet connection provided by an employer is deemed to be solely for professional business use during working hours. 24% of the employees use it to make or support professional connections. Use of social media in workplace is common now days. Interestingly, this study also shows that, where employers have an at-work social media policy, staff are 10% less likely to use social media for personal reasons while on the job, as well as 9% more likely to use social media to help solve work problems. An article published by the Pew Research Center states that "34% of people use social media while at work to take a mental break from their job, 27% of people use it to connect with friends and family while at work, 24% use it to . The choice is your own to make, but allow us to show you a few negative impacts of social media that could seriously affect your performance and satisfaction levels at work. It encourages sneaky behaviour on the part of employees and encourages a 9-to-5 mentality.. Privacy Rights Clearinghouse. 3 Social Media at Work Studies that have been carried out in relation to social media and the workplace have found mixed results. So that in future employer can think to retain you. The usage of social media in the recruitment and hiring process has had a big impact. US court decision a warning for in-house lawyers, Swiss mulling on specifics of legal professional privilege for company lawyers, Amazon hoping for an agreement to stop competition law investigations, Brexit and Legal Professional Privilege in cross-border situations. Abstract: Today, individuals communicate easier and faster due to accessibility of the Internet. In fact, it is unethical to monitor the activities of employees without their knowledge. Copyright 2022 - IvyPanda is operated by, The Impact of Social Media within the Workplace, Workplace Privacy and Employee Monitoring, Ethical considerations while using social media, Sandra Wilsons Hurt People Hurt People, The Hurt Locker (2008) by Bigelow Kathryn, Polluted Indian River Lagoon Hurts the Local Economy, The Hurt Locker: When There Is Nowhere Else Left to Run, Social Media and Privacy: The Dangers and Privacy Issues, Computer Viruses: Spreading, Multiplying and Damaging, Wilders Department Store Organizational Change, Business Transformation for Competitive Advantage, Management Information System in Business. It will help your employees focus and do some productive work. People are bragging about everything under the sun. Fact Sheet 7: Workplace Privacy and Employee Monitoring. 4. . As with everything the company needs to ensure they are not discriminating against any of the protected characteristics when dealing with opinions shared on social media, for example, the persons religious beliefs. It is much . Their studyof 39,000 hourly workers found that employees who used 1 to 4 social networking sites on a weekly basis stayed at their jobs longer than their peers. A further study by the Pew Research Centre (2016) found that staff used social media during work hours for many purposes, the top four reasons being: to take a mental break from work (34%), to contact family and friends (27%), to develop their professional network (24%) and to help solve work problems (20%). This is one of the most prominent negative effects of social media at work. The employee handbook will indicate the seriousness of the misuse, many companies will include improper use of the internet or email facilities within gross misconduct, meaning the employee may be liable to dismissal if proven guilty. "The Impact of Social Media within the Workplace." However, companies need to protect themselves when employees posts content on social media which could be deemed inappropriate by the company. Therefore, when it comes to creating a social media policy for the workplace, take a good look at the pros and cons of its use. info@ecla.eu Moreover, it is important to convey substantial pieces of information; however, the privacy of employees and the company should be respected while using the sites. Ordinarily, any conversation should be conducted in a similar manner it would be communicated in a real life situation. Social media use in the workplace may simultaneously contribute to productive behaviors (task-oriented and relationship-building) as well as unproductive behaviors (deviance) at work. 1. Each company needs to consider three ways in which social media can impact it. A survey of 237 corporate employees showed that 77 percent of them checked websites during work hours. Avenue Louise 326, 1050 Brussels It is also important to consider the diversity among the users of the sites. An employer may legally terminate the employee for an inappropriate social media post. However, while using social media at workplaces, the company has the capacity to check into the content of such information. Sims, D. (2010). Other evidence regarding the overuse of social media during normal working hours may include witnesses statements. Introduction The impact of social media on the workplace is increasing. Still, the vast majority use social media for their work. Building. This can be achieved through ethical consideration by the employees. Other individuals then get to know more about this particular user. Yale University. Employees' social media content reaches 561% further than official company channels and receives 800% more engagement. The first, a 2009 study of US companies conducted by Robert Half Technology, showed that 54 percent of employers imposed a total ban and only 10 percent permitted the unlimited and unrestricted personal use.. We explore the impact of social media as a potential new form of voice, whilst looking at the positive and negative aspects of social media in the workplace. Image courtesy of bplanet at FreeDigitalPhotos.net. Social media had the smallest impact on the radicalization processes of far left and single-issue extremists in the PIRUS data. There is also a negative side of this when lesser social shares can degrade the overall business credibility by leading it to negative social proof. However, studies have shown that a substantial proportion of employees often visit social media sites during employers time (Lyncheski, 2010, p.32). Recruiter Ajilon asked 2,000 people about their social media use at work, finding that 11 percent spent more than an hour on social media every day at work, outside of their lunch break. Such addiction has a telling effect on productivity. However, the use of social media in the workplace toes a fine line. It resulted in a 1.5 percent decrease in productivity. Subcribe to our newsletter. A list of Social Networking Sites. Not only does it distract the mind, it also leads to waste of precious time which could have been otherwise used productively. Unfortunately, occasionally how an employee presents themselves on social media may not align with the business values or company culture. This has got a boost in the social media. Employees can engage in conversations with other business owners through posts or insights shared, which is good news for B2B companies helping to boost brand awareness. (2020, January 13). The expectations of the employee posting online alongside the companys dos and donts of posting on social media should be outlined. Due to the ease of Internet connections and access in the workplace, organizations can enhance business operations and employee communications by having their own inter-office social media platforms. A study published in Computers in Human Behavior in 2017 noted that time spent on Facebook is positively linked to job satisfaction. Social media impact on productivity is a biggest debatable issue among professionals. Use social. These connections could lead to new client signs up or referrals. Our team of HR consultants will begin by reviewing your employee handbook to establish the businesses expectations and workplace policies for employee conduct on social media. Belgium Stalker can well be a colleague, a team leader, a manager or even an outsider. 2020. The Impact of Social Media in the Workplace . In fact, people often put off important work in order to like and share Facebook posts. The database is updated daily, so anyone can easily find a relevant essay example. Adults online who say they participate in social networking has increased from 8% in 2005 to 72% in 2013. Social media lets us connect with others in a way that was previously unheard of. Other conditions include the usage that mustnt interfere with job requirements or commitments and usage that complies with other workplace policies including bullying and harassment, Data protection policy, and the companysdisciplinary procedure. Reduces Confidentiality and Image of the Company 4. The communication processes have changed with social media. 50% of employees already post about their company online. work .Minor commercial landlords want to evaluate the latent undesirable. However, this is acceptable if the employees use the resources responsibly. Communication is essential in different settings including workplaces. Social media plays a fundamental role in our day-to-day lives and there is no exception to that in the workplace. The very obnoxious impact of social media at the workplace is the breeding of jealousy among colleagues. Many educational institutions currently use blogs, wikis, Linked In, Twitter, Facebook, and podcasts as learning tools. The Impact of Social Media within the Workplace.
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