TechCrunch is part of the Yahoo family of brands. Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. Twilio says that the malicious URLs contained words like "Twilio," "Okta," or "SSO" to make the URL and the malicious landing page it linked to seem more legitimate. Phishing has been an inveterate and consequential threat for years, playing a role in many impactful breaches around the world, including Russia's attack on the Democratic National Committee in 2016. Carly Page 2022.08.07 15:58. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into applications, said in a blog post published Monday that it became aware that someone.. His work has appeared in publications including Popular Mechanics and IDG Connect, and he has an art history book on 1970s sci-fi coming out from Abrams Books in 2022. And the researchers found that the majority of targets arecloud services, software development companies, or IT management firms. Heres Everything You Need to Know. WIRED may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. It was a phishing attack, meaning that Twilio employees were tricked into providing their credentials, rather than the company software itself being hacked. Apple Employee Defrauded Company of $17 Million, Faces 25 Years In Prison, Data Breaches That Have Happened in 2022 So Far, You Have to Update Your Zoom App Every 90 Days Now, Study Finds 35% of Businesses Dont Know If Theyve Been Hacked, As Workers Return to the Office, Productivity Hits a Historic Low. But Cloudflare said the . Average cost of healthcare data breach rises to $7.1M, according to IBM report () Thomson Reuters exposes 3TB+ of sensitive data on unsecured ElasticSearch database. In the meantime, he's hunting own the latest news on VPNs, POS systems, and the future of tech. That earlier incident involved a different approach, however; a vishing attack (voice phishing) that was able to convince an employee of the company to give up their login credentials over the . We're sorry this article didn't help you today we welcome feedback, so if there's any way you feel we could improve our content, please email us at contact@tech.co. The best approach would be prevention of a phishing attack at all, of course. Full story at TechCrunch. In the June incident, a Twilio employee was socially engineered through voice phishing (or "vishing") to provide their credentials, and the malicious actor was able to access customer contact information for a limited number of customers. The Viral Secure Programming Language Thats Taking Over Tech, Give Your Back a Break With Our Favorite Office Chairs, The Uber Hacks Devastation Is Just Starting to Reveal Itself. The 0ktapus phishing campaign is one of the best-executed security attacks of this scale to date. First, invest in a few security measures. The 2022 Phishing by Industry Benchmarking Report. The findings underscore the seemingly thoughtful and targeted nature of the campaign to maximize impact by focusing on internet infrastructure and business management services that provide crucial support, including components of login authentication, for large clients. Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. Okta was itself attacked by an actor earlier this year by gaining access to its internal systems. Then, they're sent to a URL controlled by the phisher. Apple and Meta shared data with hackers pretending to be law enforcement officials, tricked a Robinhood customer service representative, Fallout: London modders drop zombie Queen Elizabeth II character for obvious reasons, DaVinci Resolve is finally coming to the iPad, Warner Bros. Lord of the Rings NFT experience is just The Fellowship in 4K, Cherrys latest mechanical keyboard switch is inspired by the community. Based on our investigation, we determined the vendor was compromised by a sophisticated phishing attack, DoorDash wrote in a statement. Elon Musk Wants $8 a Month for Twitter Verification? If you're worried about the issue at your company, there are a few mitigating precautions you can take. 2 min read Communications giant Twilio has confirmed hackers accessed customer data after. Attackers also targeted the internet infrastructure company Cloudflare in their campaign, but the company said at the beginning of August that it wasn't compromised because of its limits on employee access and use of physical authentication keys for logins. Readers will recall that cloud communications firm Twilio disclosed on August 7 2022 that hackers had accessed user data following a sophisticated social engineering attack that saw employees targeted with SMS-phishing ("smishing") text messages.. Attackers sent current Twilio staff and former employees SMS text messages that purported to come from the company's IT department, telling . Out of Twilios 270,000 clients, 0.06 percent might seem trivial, but the company's particular role in the digital ecosystem means that the fractional slice of victims had an outsize value and influence. Each message included a link with keywords, like Twilio, SSO (single sign-on), and Okta, the name of the user authentication service used by many companies. The Family That Mined the Pentagon's Data for Profit. Identity and access management provider Okta said last week that customer mobile phone numbers and SMS messages containing one-time passwords (OTPs) were compromised during the recent Twilio cyberattack. Anecdotally, I get text messages from different companies I do business with all the time now, and that wasnt the case a year ago.. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into applications, said in a blog post published Monday that it. The hunt for the dark webs biggest kingpin, part 2. The company disclosed the data breach in a post on its blog, noting that only a limited number of customer accounts were affected by the attack. Twilio provides application programming interfaces through which companies can automate call and texting services. The text messages originated from U.S. carrier networks. Jess Weatherbed reports: Over 130 organizations, including Twilio, DoorDash, and Cloudflare, have been potentially compromised by hackers as part of a months-long phishing campaign nicknamed "0ktapus" by security researchers.Login credentials belonging to nearly 10,000 individuals were stolen by attackers who imitated the popular single sign-on service Okta, according to a report from . Full story. Socially engineered attacks are by their very nature complex, advanced, and built to challenge even the most advanced defenses.. Despite this, Twilio says that hackers managed to swap to new hosting providers and mobile carriers to continue their campaign. Because of how Signal is designed, attackers wouldn't have gotten access to a user's message history or contact list, but would have been able to impersonate the user and send messages while in control of the account. Do you know how your organization compares to your peers of similar size? The hackers used their Twilio access to compromise 93 Authy accounts and authorize additional devices that the attacker controlled instead of the account owner. For decades, security researchers warned about techniques for hijacking virtualization software. Get more delivered to your inbox just like it. The August Twilio hack stemmed from a campaign that peppered employees with SMS messages, eventually convincing one to visit a fraudulent login page. SMS is an insecure way to receive these codes, initiate takeovers of as many as three accounts, Russia's attack on the Democratic National Committee in 2016. Apple Just Killed the Passwordfor Real This Time. . The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into applications, said in a blog post published Monday that it became aware that someone gained . You can select 'Manage settings' for more information and to manage your choices. The company, which provides the tools for phone and text communication, notified the public that it has become aware of unauthorized access to information related to a limited number of Twilio customer accounts on August 4th. . The 2022 study analyzed a data set of9.5 million usersacross30,173 organizationswith over23.4 million simulated phishing security tests. Cut & Paste this link in your browser: https://info.knowbe4.com/phishing-by-industry-benchmarking-report, Topics: Is listening to audiobooks really reading? The phishing attack on the SMS giant exposes the dangers of B2B companies to the entire tech ecosystem. Tired of advertisers spying on your private communications? Twilios working with law enforcement to find out whos responsible for the campaign and says it also heard from companies that were subject to similar attacks. Twilio has since shut down access to the compromised employee accounts and will also alert any customers affected by the breach. The company said it has begun contactingaffected customers on an individual basis. Phishing, document.write( new Date().getFullYear() ); KnowBe4, Inc. All rights reserved. Twilio discloses another hack from June, blames voice phishing. The Twilio breach is part of a wider campaign from a threat actor tracked as "0ktapus," which targeted at least 130 organizations, including Mailchimp and Cloudflare. Twilio is still early in its investigation, but the company painted a clear picture of how the social engineering hack went down in its announcement. But if the next phase of the trend is phishing-fueled supply chain attacks, the scale of the collateral damage will magnify in an unprecedented way. The URLs used words including Twilio,' Okta,' and SSO' to try and trick users to click on a link taking them to a landing page that impersonated Twilios sign-in page, Twilio says. The company says the attackers were . Communications giant Twilio has confirmed that hackers gained access to customer data after tricking employees into handing over company login information. This content can also be viewed on the site it originates from. The hackers responsible for the recent Twilio data breach have also compromised more than 130 organisations in a phishing campaign of "unprecedented" scale, according to cybersecurity company. Twilio hacked by phishing campaign targeting internet companies -. The threat actor behind the Twilio hack used their access to steal one-time passwords (OTPs) delivered over SMS from customers of Okta identity and access management company. The texts often claimed to come from a company's IT department or logistics team and urged recipients to click a link and update their password or log in to review a scheduling change. The communication company Twilio suffered a breach at the beginning of August that it says impacted 163 of its customer organizations. To revist this article, visit My Profile, then View saved stories. Check out our Gear teams picks for the best fitness trackers, running gear (including shoes and socks), and best headphones, 2022 Cond Nast. Twilio worked with U.S. carriers and stopped the phishing messages, registrars, and hosting providers, shutting down the hackers' campaign URLs. 2-min read Communications giant Twilio has confirmed hackers accessed customer data after. The breakthroughs and innovations that we uncover lead to new ways of thinking, new connections, and new industries. Social Engineering, Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. The San Francisco-based company, which allows users to build voice and SMS capabilities such astwo-factor authentication into applications, said in ablog postpublished Monday that it became aware that someone gained unauthorized access to information related to some Twilio customer accounts on August 4. In the case of Twilio, a San Francisco-based provider of two-factor authentication and communication services, the unknown hackers succeeded in phishing the credentials of an undisclosed number of employees and, from there, gained unauthorized access to the company's internal systems, the company said. On Thursday, the online food delivery service DoorDash announced that it suffered a breach of some internal systems and user data because one of its third-party service providers was compromised. In this report, research from KnowBe4 highlights employee Phish-prone Percentages by industry, revealing at-risk users that are susceptible to phishing or social engineering attacks. 2022 Vox Media, LLC. Ad Choices. Meanwhile, the Twilio breach potentially exposed 1,900 accounts on the encrypted communication app Signal, and attackers seem to have actually used the access to initiate takeovers of as many as three accounts. With iOS 16 and macOS Ventura, Apple is introducing passkeysa more convenient and secure alternative to passwords. Twilio has greater than 150,000 prospects, together with Fb and Uber. Twilio Hacked by Phishing Campaign Targeting Internet Companies (techcrunch.com) 10 Posted by msmash on Monday August 08, 2022 @10:41AM from the security-woes dept. Attackers compromised Twilio as part of a massive yet tailored phishing campaign against more than 130 organizations in which attackers sent phishing SMS text messages to employees at the target companies. We are very disappointed and frustrated about this incident, Twilio wrote in an update on August 10. hbspt.cta._relativeUrls=true;hbspt.cta.load(241394, 'b6e61645-f607-43a6-b89d-e1c1fac482f7', {"useNewLoader":"true","region":"na1"}); PS: Don't like to click on redirected buttons? The company notes that the threat actors in question appeared to have the sophisticated abilities to be able to match employee names with phone numbers in order to send the texts to the correct people. The company initially notified individuals of the data breach, with an estimated 164 individuals affected. Click here to find out more about our partners. The latest on tech, science, and more: Get our newsletters! Even a company like Authy, whose core product is an authentication code-generating app, uses some of Twilio's services. | Legal | Privacy Policy | Terms of Use | Security Statement | Sitemap, Twilio hacked by phishing campaign targeting internet companies, Twilio said since the attack, it has revoked access to the compromised employee accounts and has increased its security training to ensure employees are on high alert for, affected customers on an individual basis. In early August, enterprise communications firm Twilio announced that it was hacked after an employee fell victim to a phishing attack and . Taking it a step further, the research also reveals radical drops in careless clicking after 90 days and 12 months of new-school security awareness training. The breach of phone number verification service Twilio, which made news for compromising a small amount of Signal phone numbers, has been traced to the same group that has been on a spree of stealing Okta identity credentials and 2FA codes since March.The phishing campaign has hit some 130 companies thus far including MailChimp and DigitalOcean among others. I think this will go down as one of the more sophisticated long-form hacks in history, said one security engineer who asked not to be named because their employer has contracts with Twilio. Do you know how your organization compares to your peers of similar size? The Poseys exploited itand became unlikely defenders of transparency. Find out more about how we use your information in our Privacy Policy and Cookie Policy. Unlike the weird text message phishing scams most of us get, the phishing texts to Twilio employees were tailor-made. Twilio's recent network intrusion allowed the hackers to access the data of 125 Twilio customers and companies including end-to-end encrypted messaging app Signal after tricking employees. If you're familiar with common phishing attempts, it won't be a surprise, but it's an easy trick to fall for even when you know what to look for. Twilio said since the attack, it has revoked access to the compromised employee accounts and has increased its security training to ensure employees are on "high alert" for social engineering attacks. How to Use DuckDuckGos Privacy-First Email Service. The company said it has begun contacting affected customers on an individual basis. In line with the corporate, the as-yet-unidentified risk actor satisfied a number of Twilio staff into handing over their credentials, which allowed entry to the corporate's inside techniques. The hackers behind the Twilio breach were said to be conducting an "unprecedented" phishing campaign, compromising more than 130 organisations, according to a report by cybersecurity company . Still, recent investigations showed that the breach impacted over 300 customers of both Twilio and Authy (an . Though it's long been known that SMS is an insecure way to receive these codes, it's definitely better than nothing, and organizations haven't been able to move away from the practice completely. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. Plus: The FCC cracks down on car warranty robocalls, Thai activists get targeted by NSO's Pegasus, and the Russia-Ukraine cyberwar continues. Twilio has just disclosed a data breach. Full story at TechCrunch. Targeted companies span technology, telecommunications, and cryptocurrency sectors, with the campaign employing a phishing kit to capture . Sadly, phishing is on the rise, with retail and wholesale businesses together seeing increases of more than 400% in phishing attempts in the past year. Download this whitepaper to find out! 2 min read Communications giant Twilio has confirmed hackers accessed customer data after. Its only the beginning. Sadly, phishing is on the rise, with . The January 6 Secret Service Text Scandal Turns Criminal. Last year, a hacker tricked a Robinhood customer service representative into disclosing the information of over 7 million customers. By clicking "Accept all" you agree that Yahoo and our partners will store and/or access information on your device through the use of cookies and similar technologies and process your personal data, to display personalised ads and content, for ad and content measurement, audience insights and product development. Apples iOS 16 and macOS Ventura will introduce passwordless login for apps and websites. Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. the twilio hacking campaign, conducted by an actor that has been called "0ktapus" and "scatter swine," is significant because it illustrates that phishing attacks can not only provide. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into applications, said in a blog post published Monday that it became aware that someone Twilio said since the attack, it has revoked access to the compromised employee accounts and has increased its security training to ensure employees are on high alert for social engineering attacks. Yet another internet communications company has fallen for a scam and seeing customer data lost as a result. Seems Bad. Okta says hundreds of companies impacted by security breach After it became aware of the breach, Twilio worked with US phone carriers to shut down the SMS scheme and also had web hosting platforms take down the phony sign-in pages. New phishing benchmark data for 19 industries, Understanding whos at risk and what you can do about it, Actionable tips to create your human firewall, The value of new-school security awareness training, Kevin Mitnick Security Awareness Training, KnowBe4 Enterprise Awareness Training Program, Security Awareness Training Modules Overview, Multi-Factor Authentication Security Assessment, KnowBe4 Enterprise Security Awareness Training Program, 12+ Ways to Hack Two-Factor Authentication, Featured Resource: Cybersecurity Awareness Month Resource Center, https://info.knowbe4.com/phishing-by-industry-benchmarking-report. We've rounded up the top options when it comes to enterprise password security tools, and given the escalating phishing attacks on companies, we'd recommend getting a password manager sooner rather than later. The link directed employees to a page that mimicked a real Twilio sign-in page, allowing hackers to collect the information employees inputted there. The threat actor's access was identified and eradicated within 12 hours. Digital communication platform Twilio was hacked after a phishing campaign tricked its employees into revealing their login credentials (via TechCrunch). A Massive Hacking Campaign Stole 10,000 Login Credentials From 130 Different Organizations A phishing campaign targeted Okta users at multiple companies, successfully swiping passwords from . Apples Killing the Password. Researchers from the cybersecurity firm Group-IB said in a report on Thursday that it had identified and notified 136 organizations that seemed to be victims of the phishing campaign. This could mean a system a barber uses to remind customers about haircuts and have them text back Confirm or Cancel. But it can also be the platform through which organizations manage their two-factor authentication text messaging systems for sending one-time authentication codes. Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. The San Francisco-based company, which allows users to build voice and SMS capabilities . Twilio allows web services to send SMS messages and place voice calls over telephone networks and is used by companies including Uber, Twitter, and Airbnb. August 8, 2022. The attack used SMS phishing messages that purported to come from Twilio's IT department, suggesting that the employees' password had expired or that their schedule had changed, and advised the. At around the same time, Cloudflare said it had also been targeted and a few weeks later it came to light that the companies were targeted as part of a massive phishing campaign that hit over 130 organizations. Unlike the weird text message phishing scammers most of us get in our SMS services or messaging apps, these ones were tailor-made. The company said it has begun contacting affected customers on an individual basis. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into applications, said in a blog post published Monday that it became aware that someone . However, Twilio said that the threat actor was not discouraged. These texts might claim a password has expired or a schedule has changed anything to prompt the would-be victim to try to log into their account. Both current and former employees have reported getting text messages impersonating the company's IT department, Twilio explains. August 25, 2022 Ravie Lakshmanan The threat actor behind the attacks on Twilio and Cloudflare earlier this month has been linked to a broader phishing campaign aimed at 136 organizations that resulted in a cumulative compromise of 9,931 accounts. Twilio hackt by phishyun' campaign targetyun' innernets cumpnys. Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. Photo by Amelia Holowaty Krales / The Verge Digital communication platform Twilio was hacked after a phishing campaign tricked its employees into revealing their login credentials ( via. Constantly posting content on social media can erode your privacyand sense of self. Earlier this year, a report from Bloomberg revealed that both Apple and Meta shared data with hackers pretending to be law enforcement officials. Now one group has put them into practice. He's also a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. The attackers appeared to be financially motivated. Twilio said since the attack, it has revoked access to the compromised employee accounts and has increased its security training to ensure employees are on "high alert" for social engineering attacks. November 2, 2022. The San Francisco-based company, which allows users to build voice and SMS capabilities such as two-factor authentication (2FA) into Read more on techcrunch.com Twilio Technology It is the essential source of information and ideas that make sense of a world in constant transformation. The WIRED conversation illuminates how technology is changing every aspect of our livesfrom culture to business, science to design. Social engineering is becoming an increasingly common tactic for hackers. Besides Twilio, the sprawling campaign, dubbed 0ktapus by Group-IB, is believed to have struck 136 companies, including Klaviyo, MailChimp, and an unsuccessful attack against Cloudflare that was thwarted by the company's use of hardware security tokens.. A brain molecule decides which memories are happy, Twitter users flock to other platforms amid the Elon era, Explore AI like never before with our new database, Want the best tools to get healthy? Trust is paramount at Twilio, and we recognize that the security of our systems and network is an important part of earning and keeping our customers' trust.. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Information about your device and internet connection, including your IP address, Browsing and search activity while using Yahoo websites and apps. Illustration by Alex Castro / The Verge Over 130 organizations, including Twilio and. You can change your choices at any time by visiting Your Privacy Controls. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily.
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