This was simple and a few hours later online check in was authorised. Rui N. You don't need to use the app, you can upload all documents at: traveldocs.ba.com. With everything done, I was essentially given a mobile badge with my picture and a green check mark next to it, which means youre clear to travel (Im blurring the picture because I was getting so pissed off with VeriFLYs useless photo taking feature that Im basically scowling). Outgoing, uploaded tests at first available time.stayed pending until I called. I could not take matters any further. Theres a problem, though will the rapid flow antigen test be accepted? I gave up trying to get a couple of very simple questions answered after five rounds of email exchanged. Hi there. 05/05/22 04:20 PM. Before any app can access your camera, make sure camera access is turned on for apps in your user account. It's also possible thatyourantivirus program is blocking thecamera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use. In the meantime, I think I'll just stay in the USA for the time being; no time to get a PhD in covid-19 entry requirements at the moment. TAP Reprivatisation in whose hands will it eventually end up? That allowed me to photo the result sheet and add the photo. I found this strange as the app asked me to upload my CDC Vaccination card first. I feel totally scammed by this and would suggest that people just follow the countrys requirements, and give themselves time to check in at the airport rather than give away more and more personal information to this third party, and I dont even understand who they are. I'd like to set up my return flight so I can upload my 72 hour pre-flight Covid test, but no luck. Some laptops and portable devices have a physical switch or button that turns the camera on or off. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. This was extremely useful, thank you. completed last . There were other attestations and affidavits that were part of the Verifly process; but, once completed it made the airport check in process for Alaska Airlines super easy. Wait for it to scan and reinstall updated drivers, restart your device, then open the Camera app again to test it. I have given upj. The tracks the health requirements of participating destinations and travel providers and lets . Its far too complicated and time-consuming. I'm UK based flying with BA from London to Boston and received my Fit to Fly Test result this morning which was negative. Complicated and full of bugs. Once you know what is causing the problem, you can follow the instructions below to enable your camera and/or microphone access on your device. Example one: you have the antigen test, and then upload it to Verifly. or the PLF where you can also not upload the certificate. The app doesn't work for everyone or not everyone uses technology. Passes are essential to the VeriFLY App. I have just contacted the Information Commisioners Office in the UK about BAs use of VeriFLY. For thebest results, try the possible fixes in the order presented. Very soon there will be fees for this. The worst part was tracking my husband down for a photo. Wherever you need to go, we'll make the process seamlessso you can say goodbye to COVID paperwork, long lines, and other forms of stress. I am planning some research but if someone wants to steal your info, they can no matter what you do unless you plan to go off grid. Did everything the app asks for and uploaded the required documents for the 3 of us traveling. InAllow access to the camera on this device, if Camera access for this deviceis turned off, select Change and turn on Camera access for this device. You can't turn off camera access for individual desktop apps. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. If you recently updated Windows 10, you might need to give apps permission to use the camera. I have been trying to complete my information for over an hour and have gotten nowhere. Here's how to check: Open Settings Under Privacy, select Camera Make sure the setting for Camera access for this device is turned On If the setting is already turned on, turn the setting off then back on again Close all apps and restart your device Check your drivers British Airways has today provided an update on Verifly. I am having difficulty with the Verifly App; I am the primary traveler and my wife is the "companion." If rolling back didnt work or isnt available, continue to the next steps. And waited. Mine started not working. Which is a shame. I gave up trying to get a couple of very simple questions answered after five rounds of email exchanged. Tried to use it for flight to Montreal. If the camera works in the Camera app, the problem might be with the app you're trying to use. We are all "verified" (i.e., valid vaccine, travel authorization) except that it is making us wait until we are within 24 hours before our flight leaves ORD to complete the final travel checklist (which appears to be confirming you have a valid passport, filled out the PLR, etc.) Stressed over making sure all was Bottom line, wont waste my time until major improvements are made. 1. If your camera still doesnt work, here are some other things to try. My recent trip back to the US from Mexico it was not approved until I was sitting on the aircraft about to take off. Posted by TravelLady. I was tempted, but then I remembered that quote from Einstein. What's more, I was told the app was free but I've been billed 8.99 USD. And then went to bed the night before the flight not knowing if it would be accepted or not. Click "Websites" tab and make sure both Camera and Microphone are allowed for our site, 2. Basically had to do same procedure at the airport. I noticed that the test manufacturer on the results sheet was ACOM Biotech, so added that in to test provider field. But then it won't let me go on until I enter a Test Booking Number, which I am gathering is a required PCR test on Day 2 in England if you are traveling from an Amber List country (which the USA now is). The Verifly App would not let me register the relevant documentation for any of these (4) flights and I was unable to check-in online for any of them, also. Why Verifly can't just hire min wage remote workers to do this beats me. But when i tried to check in on AA, it says my daughter is Incomplete status on Verifly. I did everything on VeriFLY And I got the green checkmarks and they say I am ready to travel. Could they make this more cumbersome? The next thing about VeriFLY is that you can add several companions to the same trip, including adults. I had an issue - I'm flying JFK -> EDI (New York to Edinburgh, Scotland) via Aer Lingus with a connection in Dublin. Please view our advertising policy page for additional details about our partners. I've used Verifly on AA flights from US to Europe a few times, and it worked great. I assuming that this is as good as it gets for this particular itinerary on a UAL ticket as VeriFLY is not offered as option that I can see. Can't check in without that. Nevertheless I have a negative pre-flight PCR test result from yesterday and a booking for a PCR test on Saturday but these cannot be uploaded as they are not included in the verifly process. You will be directed to the verification flow where your camera will be used to take the photos necessary for the ID verification, If you just ignored the permission pop-up on first time, simply refresh the page and allow our service to use your web camera and microphone, 3. Too limited to be of any use to most travellers. I didn't experience any issue with the picture taking process on my android cell phone. 1 reply. The whole travel check-in process was so much quicker and easier than our last trip to Jamaica (pre-COVID). Im a bit confused though, as some of the images shown online (when I googled it) showed a QR code that needed to be used at checkpoints. While youd hope so, thats not the reality: Ill share my experience using VeriFly for an American Airlines flight from Charlotte to London. On the PLF it does say that it will not upload if there are more than one QR code. I used the Smart Health verifier app to make sure that her QR code was fine and it was. Since it apparently takes so long to check-in for international flights right now, I am concerned about how things will be a in a couple of months when demand for international flights goes up. I am unable to upload my fax certs. Agree. I was confused though by the meaning (and possible misinterpretation) of a couple of phrases, viz: in this VeriFly guide: "within 24 hours of departure for the UK": this is intended to mean "within the 24 hour period before departure for the UK" but it reads as if it might mean "within 24 hours of having departed for the UK". For example, Windows Hello face recognition may no longer work if it was supported by the camera manufacturer's driver using custom USB extensions not supported by the in-box driver. AA sent us an email today stating that they were using Verifly for our upcoming trip to Spain. Minimum check-in time for American Airlines flights varies depending on the originating airport: At least 45 minutes for domestic flights departing from any airport within the U.S. At least 60 minutes for international flights to or from airports outside any airport outside the U.S. Now the crowds have really picked up as well as the endless paperwork. Those switches or buttons may not be easy to find, so make sure you check all possible places. The check-in process still ended up taking about 20 minutes, as our documents had to be verified for Greece, which doesnt participate in the VeriFLY program. Stressed over making sure all was good and spent hours. Since I was traveling to the United Kingdom, I selected that option. Select the Driver tab, then select Uninstall Device. Same happened in Dublin. I flew LHR - USA - LHR. How is this inputed into VeriFLY? Sometimes she replies and sometimes she doesn't. The Verify App appears highly selective regarding which QR codes it will accept. It seems they are a bit overwhelmed with approvals recently? I'm just trying it now and agree it is confusing. If you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to report anissue. If your computer has a switch or button, make sure it's in the on position before using your camera. It was a photo they had taken of the line proving they were negative on the little white plastic test cassette (like the above photo, except with the lines to prove it when I next take a test Ill upload that). It seems to say that you cant use it when travelling from the UK to Germany. For example on the Authorization to travel screen it asks for a test reference number. Our airline partners determine what flights are eligible for use with VeriFLY. 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