Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published We use this information to improve our site. Browser Support There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Some patients with suspected sepsis were not identified or managed appropriately. All inspections: Russells Hall Hospital - Care Quality "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. Russells Hall Hospital - Wikipedia We found that people's complaints and comments were taken seriously and escalated when appropriate. Acute Medicine Department - The Dudley Group NHS Foundation AEU Department You may be admitted to AMU if your expected length of stay is 48-72 hours. Patient Experience Team. Visit https://www.careopinion.org.uk Follow BBC West Midlands on Facebook, Twitter and Instagram. DudleyGroupNHS I was then asked to sit in an isolated area, which was not a problem. We are proud to be the healthcare partner you trust to care for those you love. 2023 Russell Medical. We are continuing to monitor progress against these. Cant fault the staff and the service. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? 12 July 2019. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. Paediatrics and Gynaecology etc. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. Patient Experience Team. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. skip navigation We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Some improvement in patient flow through the ambulance triage assessment area were seen. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. They tell me everything they're doing.". In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. All the best and take care. The Action Heart Centre is now situated in South Block in Russells Hall Hospital. Only a small proportion relates to the emergency department itself. Patient Experience Team. They didnt look to see what information had been recorded but asked what my symptoms were. (Purple), High We are continuing to monitor progress against these. There was insufficient senior medical and specialist oversight and in reach to the department. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. AEC is part of the Same Day Emergency Care (SDEC). For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. Most staff were complimentary and shared examples of how they were supported by their managers and teams. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. The hospital is south Acute Medicine Department - The Dudley Group NHS Foundation A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Some patients with suspected sepsis were still not being identified or managed appropriately. Our rating of services stayed the same. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. Between October and December 2010, 507 surveys had been completed. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. West Bromwich, Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Let's make care better together. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. They said the symptoms indicated COVID. I recently came into hospital on the day surgery unit for a SLNB and biopsy. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. The improvements required by the trust were within the grasp of the trust and its leaders. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. Can Nigeria's election result be overturned? The emergency department (A&E) is busy and overstretched. People told us that they were happy with the care that they had received at the hospital. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default I would recommend you, thankyou again. I'm OK with analytics cookies. This means there is low to moderate transmission of COVID in the community. Tell us what was good and what could be improved, say thanks or call for change It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. ADVERTISEMENT: Services or products are not endorsed by the Trust. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Ratings and reviews Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. review titled Amazing staff can't thank them all enough! Emergency Care - Find a Service | Holy Cross Health WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. Russells Hall Hospital Jobs - 2023 | Indeed.com "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". Patient Experience Team, review titled My visit to A & E after an accident. Share your experiences of UK health and care services, Default Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. In 2011/12 33,000 ambulances turned up at our Emergency Department. financial benefits and cost savings for hospitals, and often for patients too. Clinical observations were not undertaken in a consistent manner. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. Family donates $25M for senior facility expansion at Russell Information was available for people to read if they chose to. Went here with my young daughter, to A and E, all staff were very helpful and kind. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. What's the least amount of exercise we can get away with? Pensnett Road, Dudley, West Midlands, DY1 2HQ The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. 8 June 2012. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. 27 July 2018. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. The BBC is not responsible for the content of external sites. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. It is great to hear that you received excellent care and treatment in Maternity Department. 4688/4676) Lisa Evans-Dimmock. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. The senior led team will review you on a daily basis, including weekends and bank holidays. All rights reserved. I wouldnt hesitate to re commended Russells Hall to give birth in. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. I replied that I knew this. Good ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Our rating of caring was good overall. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. There are six bands within the monitoring system so this Trust had a relatively lower risk. Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. The diagnostics service was not up to date with the most recent ionising radiation regulations. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. Bus operators. DY8 4HZ, In There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. Pensnett Road, Dudley, West Midlands, DY1 2HQ. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. We were not assured that all patients allocated to wait on the corridor were safe. They really invested time in me and understanding me. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. All the best and take care. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. B65 8DA, In Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. 3 December 2014. The trust employs around 4,147 whole time equivalent staff (WTE). So many thanks to All the staff on A2, best wishes take care and stay safe. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. Work on hospital's new two-storey building ongoing I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Tell us what was good and what could be improved, say thanks or call for change Staff were not always using clinical judgement alongside NEWS scoring criteria. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them Have you experienced something like this, here or elsewhere? (01384) 456111, Provided and run by: There's no need for the service to take further action. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. Your information helps us decide when, where and what to inspect. We provide healthcare in hospital and the community. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. Arrangements were in place for the safe handling of medicines. Published We are currently in the Yellow category for Visitor Risk Level. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. Mitie is a facilities management company, and Sue Lowe, from the Unite union, said staff employed by the firm worked throughout the hospital on boilers, ventilation and other services. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. You canread more about our cookies before you choose. Guest hospital is a satellite hospital which offers additional outpatient facilities. The ED sees approximately 97,000 patients per annum. Almost 12% of people coming to A&E received no treatment, just advice. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. The hospital states this is the largest donation in Russell Medicals history. the service is performing well and meeting our expectations. 15 March 2011, In A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. My wife drove me to RH A&E, I checked in and waited for a few minutes before I was called through. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. Read about our approach to external linking. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. All rights reserved. [Very happy with 'Treatment'] Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. Staff were unable to describe what fit to sit meant or any criteria for this assessment. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. Outpatient services are also provided at the Corbett and Guest hospitals. You can search by name or top speciality. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit 18 April 2018. Who has Care Opinion told about this story? The firm said it had complied with the order and the safety of staff and patients was its top priority. About: The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! Any other browser may experience partial or no support. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. People told us that they were given choices about meals and drinks so that they received things they liked. Russells Hall Hospital Click here for the news and events happening at Russell Medical. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. aec russells hall hospital visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. I'm feeling more optimistic about my treatment. Mitie broke Covid-19 safety laws at Russells Hall Hospital Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. We rated it them as requires improvement because: Published People could not always access services when they needed. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. DY1 2HQ, Posted via Staff involved patients and those close to them in decisions about their care and treatment. AEC/RAB (ext. The electronic tracking system did not allow for patients to be easily located within the department. Suspended ratings are being reviewed by us and will be published soon. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. What we found is summarised within the overall summary. Russian minister laughed at for Ukraine war claims. Bed & Breakfast []. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. we have taken enforcement action. 30 July 2013, We found that people received care that met their needs. 2023 Russell Medical. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. Dudley to Russells Hall Hospital We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. Copyright 2021 WSFA 12 News. One person we spoke with said, 'I have no complaints about this hospital. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We carried out an out of hours, unannounced, focussed inspection. In AMU, you will also be reviewed by therapy services if necessary. I'm so glad we've chosen Russells Hall as our hospital to give birth in. We saw that a number of improvements had been made to the diet and fluids that people received. There are no community services for inpatients or children and young people. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. Tickets cost 3 and the journey takes 5 min. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published nhs.uk Address We are centrally There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. Our rating of responsive was requires improvement overall. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. We don't rate every type of service. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews We found that the number of infections had reduced since November 2011, with lower than expected numbers per month.
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