Planned repairs usually need an inspection before work is done. The amount of compensation you receive will depend on the severity of the illness and how long it lasted. From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll. The contractors are currently repairing seven properties a week. Repairs & Voids. You have the chance to buy up to 10 additional holidays per year. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. 2 0 obj If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. Employer Est. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . Please continue to be patient, as we are experiencing a high volume of phone calls. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. Gateshead Council aims to complete the backlog by late March next year. Gateshead Council aims to complete the backlog by late March next year. We would not replace all items, only the ones that are required. <>>> If you are not in when the repair team calls, they will leave a card asking you to make a new appointment. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. This is known as the Right to Repair scheme. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. %PDF-1.5 Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. For further information please contact the Involvement Team by: Civic Centre E6 2JA. You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. Gateshead, England Jobs - 16,311 openings | Glassdoor Head of Repairs and Maintenance - Gateshead Council - LinkedIn Gateshead pensioner 'shocked' at council's repair works on his home of We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. This makes sure that everyone is treated fairly. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. Regent Street If you experience any difficulties using this service, please email housingenquiries@gateshead.gov.uk. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". You should report any damage to your local housing office. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. <> These are repairs which could cause injuries or further damage if they are not dealt with quickly. Gateshead Council jobs in Newcastle upon Tyne NE20 United Kingdom. Our business support events remain cancelled for now. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. This is commonly known as filing a compensation claim for despair against a housing association landlord. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). Work continues to address 3,000 Gateshead Council property repair backlog The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. Read more about the Housing Capital Investment Programme. However it did show that 36% of repairs were fixed when first looked at after being correctly identified. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. Gateshead Council Section Manager - Repairs Job in Gateshead, England These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Are you a Council or Housing association Tenant with housing disrepair issues? Your Employees Portal - Gateshead Council We are Gateshead Council'sHousing Team. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. 27,852 - 30,151 a year. The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. People really are our greatest asset at Gateshead Council, and we value every employee. Any resident with My Housing Account can access this service. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. To keep up to date, why not follow us. It is also possible to claim for any damage that may have been caused during repair works. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. 182-184 High Street Business advice and support - Gateshead Council Home Group | Watergate Court, Gateshead Gateshead gardener's fury as garage roof plants itself in her flower Council residents in Gateshead waiting nearly a month for house repairs Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. View my payslip. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Gateshead council tenants wait almost a month on average for repairs You can also claim compensation for the damage that has been caused during repair work. Information, Advice, Services and Support - Gateshead Local Offer SEND Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. Background 2. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Whats in it for you? 0191 433 3174. housingadvice@gateshead.gov.uk. 4 0 obj Our employees and contractors carrying out work will show you an identity card. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. We will need to look at what has been damaged so please don't throw anything away. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> If they can't show you a card, or you have any other reason to be suspicious, don't let them in. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. London As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. You can also include claims for loss of earnings and care costs if necessary. Cabinet met this week to determine the future of Gateshead Council's Leisure Services . xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. Failure to do so could give you grounds to make a council house disrepair claim against them. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". Copyright Andy T - 2021. : 50K - 53K. Internal deterioration such as damage to carpet, walls etc. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu Repairs - Gateshead Council If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. The site has been designed with residents and local groups to ensure it is easy to use. There's also additional service charges from 115.85 a week, this cost is eligible . In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. "The garages at Leam Lane had already been condemned, and we were working towards . We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced.
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