Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. They may not be used or charged on the aircraft. Contact | Transportation Security Administration We know some travelers need a little assistance getting on their way. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. The Port of Portland complies with and enforces applicable state and federal laws. Gift bags are a good alternative. Baggage policies and fees vary depending on your airline. Staffed Daily from 6 a.m. - 9 p.m. Information & FAQs. The charge is $4 per hour with a maximum of $24 per day. Check directly with your air carrier or cargo company for the location of their office. . Expect a response in approximately five business days. Our Noise Management department can assist you with any questions or concerns about aircraft activity or noise. This is true even if an animal carrier is not required by the airline. Phone number (877 . TSA Pre It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. Visit the Transportation Security Administration (TSA) website, www.tsa.gov, or call them at 800-255-1111. If you are checking baggage and wish to stand by for an earlier flight, you must inform your airline's ticket counter so your baggage can be tagged accordingly. 2. Thank you for your submission. Airline ticket counter hours will vary depending on an airline's flight schedule. If you wish to escort your child to or from an arrival or departure gate, you must first obtain a gate pass at the ticket counter of the airline on which your child is flying. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. You may bring one bag and one personal item such as a purse, camera case, small backpack, briefcase, laptop computer or shopping bag. Ground Transportation. Portland International Airport (PDX) is open 24 hours, 7 days per week. You will be provided an estimated wait time when you call. Check with your airline regarding mobile check-in requirements and other check-in alternatives. Identification If your child is traveling within the United States with an adult and is under 18 years old with a purchased seat of their own, they are not required to have government-issued photo identification. Fly - United Airlines Gate passes are issued at your airlines ticket counter; they are not available from the security checkpoint. The gates for this concourse are labelled as C1-C13, C15-C19, C20A-20C, C21, C22A&B, and C23A&B. Concourse C is served by Alaska, American, JetBlue, and Southwest. Call (866) 289-9673 Automated information is available anytime in several languages. Please be sure to remove personal items attached to the outside of your checked baggage before coming to the airport. Baltimore/Washington International Thurgood Marshall Airport (BWI) Cincinnati/Northern Kentucky International Airport (CVG) Montreal Pierre Elliott Trudeau International Airport (YUL) Winnipeg James Armstrong Richardson International Airport (YWG) *There are no enrollment centers at these locations. I'm traveling with medical devices. You may contact the TSA for questions about: Orlando airport security and screening procedures; TSA Precheck enrollment, appointments, and fees; Carry-on and checked baggage restrictions This applies to both carry-on and checked baggage. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122).City and state must be separated by a comma followed by a space (e.g., Houston, TX) If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. Most applicants receive their KTN (Known Traveler Number) in 3-5 days, though some applications can take up to 60 days. Check the TSA website for the latest restrictions. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. Please be aware that animals that are not traveling with their owner or being shipped by air are not allowed inside the terminal. Active U.S. Military Service Members can also stop by one of the information booths in North or South Baggage Claim and if the booth is staffed by volunteers, volunteers can access a Smarte Cart in Baggage Claim for them. PDX parking areas are fenced, well-lit and patrolled by Port of Portland police, as well as parking and airport operations staff. For extra speed and convenience, complete the online application before arriving at PDX. While the government itself offers no discounts or . You know that there's something special about your airport's TSA employees when, after you check-in on Yelp, people from other parts of the country start Tweeting at you that "Portland, Maine has the nicest TSA in the world." Rental car location was on-site for Budget, Avis, Enterprise, Hertz, and National. Please be sure you obtain a boarding pass before proceeding to the security checkpoint. The Port Police would then determine whether the travelers possession of marijuana is legal. As you are probably aware, the TSA is the federal agency that is responsible for the policies, procedures, equipment and management associated with security checkpoints at U.S. airports. FlyPDX - Contact - Portland International Airport You can view the USO location on the terminal map under 'USO.'. Exit the terminal near the MAX Light Rail and walk straight ahead to the pet relief area adjacent to police parking. If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. If your pick up is in the evening, the upper roadway is typically less congested and is a good alternative location to pick up your party. Yes, you may stay the night in the airport if you have a boarding pass or flight reservation indicating that your flight departs within 24 hours. Please confirm the airlines ticket counter hours before arriving at the airport to ensure that someone is available to issue you a gate pass. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. TSA Checkpoint A/B/C - Portland International Airport - Yelp For more information, please review the PDX Travel Tips. These locks are available at PDX and travel stores nationwide. FlyPDX - Employees - Portland International Airport It is a food desert. In addition to TSA Pre-Check benefits, Global Entry members can also utilize Global Entry kiosks to expedite their clearance through Passport Control and U.S. Customs when traveling internationally. Get started by filling out a few quick questions online. The Jetport Terminal Building is Always Open. www.tsa.com. Lost & Found Inquiry Would you like to report a noise event? In the TSA Pre-Check lane you may no longer need to remove the following items: If you don't have TSA Pre-Check, consider applying at PDX before departing for your next trip. There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. Taxis are located on Island 3 on the lower roadway outside of baggage claim. It is our concern as well. The screening equipment will not affect digital cameras and electronic image storage cards. Many of the major air carriers that serve PDX transport animals and provide detailed information on their websites. Paging someone: Contact the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0. Monday-Friday: 9:00 a.m. through 5:00 p.m. Saturday & Sunday: CLOSED CONTACT LOST & FOUND: During business hours: 503-460-4272 After-hours, for possible assistance with an essential item only: 6:00 a.m. - 9 p.m. PT: PDX Airport Communications Center: 503-460-4234 Portland, ME. Airport status is only available for US airports. This includes such foods as cheeses, peanut butter, jams, sauces, salad dressings and beverages (over 3.4 ounces), to name a few. Home | Portland International Jetport Policies regarding animal travel vary from airline to airline. You can also email them at TSA-ContactCenter@tsa.dhs.gov. The new routes are now on sale at introductory fares from just $39* one way. The Short-Term Garage is adjacent to the terminal and is $4 per hour with a maximum of $30 per day. Curbside check-in is currently closed. People serving a higher mission or searching for stability. TSA Cares assistance is only available for help through the screening checkpoint. Gold Key Valet parkingFor the safety of our customers and valet staff during the ongoing COVID-19 pandemic, Gold Key Valet parking is temporarily suspended. TSA Airport Lost and Found Phone Contacts. Declare these items for inspection at the checkpoint. Government branch: Executive Department Sub-Office/Agency/Bureau. Transportation Security Administration (TSA) Information Ex-felon Seretse Clouden, 42, was arrested for trying to board a flight from Newark armed with an AR-15, handguns, Taser and bogus US Marshalls badge, but was caught at the luggage check-in. Port of Portland 7200 NE Airport Way Portland, OR 97218; . Also, please be prepared to provide your own government-issued photo identification (e.g. For advice on how early to arrive at other times of day, consult your airline. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. To change your reservations, contact your airline or travel agent. The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. Other types of acceptable ID to access the security checkpoints are outlined on the TSA's website. Animal Air Travel As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. They are open Monday, Thursday, Friday from 2pm to 8pm; and Saturday and Sunday from 10 a.m. to noon. For additional information, please visit https://flypdx.com/Parking. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). Contact Us Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. get driving directions from your location, US Transportation Security Administration Website, Portland airport security and screening procedures, TSA Precheck enrollment, appointments, and fees, Carry-on and checked baggage restrictions, Portland airport security line wait times. There is ease to get in and out and the rental cars are right onsite. However, the ticket counter hours vary by airline. Security Checkpoint When traveling through PDX uniformed military personnel may use the Express Lane (when available). Privacy Policy Direct Contact Information DHS Mailing Address The FAA issued a ground stop for flights taking off for DFW Airport at 4:09 p.m. that was expected to last until 5:45 p.m. Another ground stop was forecasted for Dallas Love Field. Please note that gate passes are issued solely at the discretion of the airline, and not all airlines will issue a gate pass. Contacts. Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. Both rooms are ADA compliant and accessible. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. Marked disabled parking spaces are located on each floor of the parking garage near the elevators. Only one person may be allowed to accompany a special-needs passenger to or from the gate. PDX Customer Service When a carry-on bag is checked at the gate or planeside, all e-cigarettes and vaping devices, along with any spare lithium batteries, must be removed from the bag and kept with the passenger in the aircraft cabin.
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