ticketek marketplace refund

Three years after buying multiple tickets for a cancelled concert I still havent received a refund. They stole my money too. 2023 ProductReview.com.au Pty. To read more about Covid-19 please visit our dedicated page here. In event of a Refund Application the English language version shall be the basis of settlement. I haven't received my order confirmation email. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Ticketek takes the issue of scalping seriously. Cannot add tickets to wallet. Anyone waiting for refunds from Ticketek? Ghosted for 6 months now Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for a refund. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Adverse weather with no Government Agency warnings not to travel. On-top of that you cant call anyone to purchase ticketsTerrible. Clunky unhelpful booking site for Mary Poppins Melbourne. I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. Can I use a Ticketek gift card or voucher? If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). Superstar Ed Sheeran is set to return to Australia and New Zealand in February/March 2023 for a massive run of stadium shows as part of his + - = x Tour (pronounced "The Mathematics Tour"). I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. You'd think that but I had the same shitty experience with them on this front. The refund period is from Thursday 14 October 2021 to Friday 12 November 2021. Ticketek Marketplace - Buy and Sell Tickets Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. Sell tickets directly from your Ticketek Account. Verification can help ensure real people write reviews about real companies. I am trying to buy tickets but it says unable to lock the ticket. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. Ticketek - Refundable Can I get a refund or exchange? - Ticketek Marketplace NZ Help - Confluence Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Where you cannot provide evidence that the person affected is within the. Conditions that are unpredictable and the event is more than two months in the future. Easy as. I just resold a ticketek ticket on Tixel. Ticketek - Refundable Refundable Tickets Terms We provide refunds if You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. Where You are the business owner or registered Director, or a member of Your family is. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. Safe, Fast and Verified Are Refundable tickets offered on Gift Voucher sales? The call centre shut the phone to the customer's face.. Dates were also messed up so I had to fix that and then in the end I got my dr to write the most comprehensive med cert yet and unfortunately it mentioned that my initial appointment with them due to covid policies was a telehealth consult. What gives? Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. Might be worth looking into? Are Refundable tickets offered on Gift Voucher sales? Instead I was sent the PDF email after the show. I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. There is no phone number, only an email which does not get answered. Therefore, it's impossible to speak to an actual person. I will never purchase anything with you again. No contact, no reply, nothing.You have stolen money from thousands of people who need it. No way to recover tickets. Their garbage outline needs us to be examined physically to be considered for refund, in the midst of a pandemic. If there is a financial failure of any Transport provider. All aspects of this document are subject to Australian law and the jurisdiction of the Australian courts. You can do anything you want if you're the only game in town. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. Safe, Fast and Verified Please also read the General Conditions of Refund. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Any temporary relocation for work must be for a period of at least 3 months. A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. Sick relative? They rapidly charged my credit card, then didn't provide the tickets. Considering just forging one at this point but Im just baffled why I paid extra for refundable tickets when changed me mind isnt even an option. A copy of the travel warning from the Government Agency. Where the examination is being provided by a commercial business (not by an educational board). Where You have not been physically examined by aDoctor prior to the date of the Booking. to then often have to go to their desk at the venue to follow up the issues. IfYoudid not make reasonable alternative arrangements to AttendtheBooking. Fire A report from the fire service and/or police. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. and subject to change at any time. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. >|DprR5}F'+#&'GM.VMn750gtge%iaMX1o-|iSfjS,r2)HTu2ujrzn ZvP`i}F``empr]pq}pC#MKM/n]:gx6O;2=3;M;>#S3I Frequently Asked Questions for Eligible Refundable - Ticketek Australia means the unforeseen change of the date of an examination that. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Doctors note or Medical Certificate confirming: means a physical or mental health condition that, Where you cannot provide evidence that the person was within Your, means unexpected disruption or failure of the public bus, train, tram or ferry network which is not foreseeable before the date of the. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Wife tested positive on 13th. There is no phone number, only an email which does not get answered. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. I have now been trying for a refund for 6 months. Ticketmaster Resale | ProductReview.com.au It's about $1500 and I have no idea what to do next. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. So I bought tickets to a few events recently (yeah yeah yeahs, sigur ros) and paid the extra $15 for refundable tickets because, and now this might sound crazy, I wanted the option of being able to refund them. I had the same experience as OP, had bought tickets to the NRL and specifically got refundable ones. Tixel is a safe ticket marketplace to trade tickets from Ticketek. If Your flight is Your Booking and it is cancelled or postponed, and You have a right of compensation from the Airline or another Paying Party. Immediate household persons living together at the same permanent address. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). We discuss whether its cheaper to book your trip yourself or through a travel agent, and go through some money-saving tips for during the planning stage. Why are there multiple listings for the same event at different prices? Their customer service to follow up and right the problems is poor. Why is the price displayed on my ticket different to what I paid? You may also wish to resell your tickets if you cannot use them. Please also read the General Conditions of Refund. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. 4 hours later before I could provide the de, Tried to buy concert tickets and both the website and the app wont let me purchase. ?DO NOT BUY TICKETS FROM TICKETEK! Released a technology that is fully flawed just like the rest of the governing bodies around the world. Maximum refund value will not exceed 10,000 GBP or local currency equivalent. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. I tried calling, emailing before the show, had I had a response we would have made the show. Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? failed the examination previously and had to re-sit. Buying Tickets on the Ticketek Website Step 1 - Sign in to My Ticketek Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Can I purchase multiple orders in one transaction? What to do?? A doctor cannot be You or a member of Your family. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. are the business owner or registered Director, or a member of. Travelling can be a huge expense, which is why its normal to try to score savings when you can. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. If could give a minus 10 score I would. What the hell is that? Where You have not been physically examined by a Doctor prior to the date of the Booking. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan to Fan ticket sales. Just upload its fucking DEATH CERTIFICATE. Ticketek is selling for the following venues only. Why is this company even allowed to operate?????? Emergency Services Police, Fire and Rescue Service or other Emergency Services. Any vehicle You plan to use during the Booking. ProductReview.com.au has affiliate partnerships. Send them an inquiry many times and they are not answering! The phone message also contradicts itself. I sent a message via the website and got the pdfs a day or so later. Please comply with any stated ticket limit for this event. This isnt the first time there has be a ticketing failure and the incompetence of Ticketek is staggering! They ended up rejecting my application for a refund and closing it down entirely. the company or organisation that is responsible for the running of the booking, Where you cannot provide evidence that the person affected is within the. For a detailed FAQ on these measures visit edsheeran.com or frontiertouring.com/edsheeran. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. Getting travel insurance that covers COVID-19 related events can give you peace of mind so that you can enjoy your trip while being safe, smart, and prepared - and you should know what to look out for before you shop around. ?Dodgy Dodgy company, someone in what ever department should be cracking down on these dodgy companies. Ticketek Voucher: $25 OFF Mar 2023 | Nine I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. We also ensure all reviews are published without moderation. Abhorrently bad process for handling refunds and rescheduling due to illness. This meant that I had to sit & concert was standing room only. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. means the unforeseen change of the date of an examination that. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. Adverse weather with no Government Agency warnings not to travel. Any reason for refund must not be foreseeable at the time. My mate's dad got covid (positive RAT) and so him and his household opted not to come up to Brisbane that weekend. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. In event of a Refund Application the English language version shall be the basis of settlement. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. NEVER NEVER again. chevron_left, Availability & type of seating will vary & is set by the venue. Automatic Refunds Like. All Theatres and productions and sporting events should seek alternative partners. Would I ever get the tickets! Why is your site permanently unavailable. Abusive partner? What is the Ticketek Marketplace Terms and Conditions for? Voluntary relocation or where you are changing employer for a new role. Privacy (data erasure request) Ticketek Marketplace - Buy and Sell Tickets No response to multiple follow ups, and upon trying to call them on 132 849 it's just a voice recording that doesnt go anywhere. New comments cannot be posted and votes cannot be cast. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Worst website and app I have ever used!!! Armed Forces Naval Service, Marines, Army or Air Force. Fire A report from the fire service and/or police. I couldn't return to where I was, no progress, the booking system repeated itself, etc. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Any change to your work schedule (other than the specific situations listed under Work Relocation or Emergency Services Recall sections of these terms). A police report or crime number to confirm the theft(Self-declaration not accepted). Any translation of this document from English is for assistance and information only. If they mean no-shows, then so be it. Lost a baby recently? Don't EVER buy for a friend, NIGHTMARE. They gave me specific number to call to move tickets. .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . Ive been trying to call them about some issues I had with the ticketing and I cant get through to a customer service representative on the phone, and then I see this has happened to so many people, how can they get away with this? Safe, Fast and Verified By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Why does Ticketek Marketplace charge fees?

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