CRUISE HIVE LTD 2008-2023. ALL RIGHTS RESERVED. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). We'll send you a weekly newsletter to your inbox. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. To make a refund request please e-mail our contact center. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. . Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. You receive your refund as a future cruise credit or you. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare , and bought PVP Platinum insurance in June. A Princess spokesperson said the changes were made due to "labor challenges." You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. Thanks very much for the instruction on how to check my Princess account for the FCC. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. In the FAQ about CwC they say to call Cost Center if you have a cruise in mind before FCC appears. The cruises include departures out of Hong Kong, Brisbane and Sydney. The Princess cruise ship that dominated the headlines when the global pandemic started to impact the cruise industry nearly 2020, is still awaiting to make a return to cruising. The second change the line made is. Q: What if I want to cancel my PVP coverage? Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? There are six sailings canceled, including those that are combinable. If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, youll receive a refund of your cancellation fees. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. You dont need to take any action to receive the default compensation offer. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. Find a Bargain Please choose a vacation type. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. There are charges for drinks, excursions, and some onboard activities. Daily gratuities are not included and are added to your onboard account each day. That's where Cruise with Confidence comes in. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. These FCCs can be used against any holiday that is on sale at the time of booking. Canada. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. I am very surprised that these Australian cancellations have been decided. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. This plan provides insurance coverage that applies only during the covered trip. We're travelling with Princess and I'm disappointed. The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. They are not available to be used to the offset the cost of any other booking component and cannot be used for satisfying the deposit. Started June 21, 2021, By Future cruise discounts have no cash value and are non-refundable. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. Fortunately that was was rebooked but where's my air?? Thanks for your update - we just made the decision to cancel Majestic Feb 19. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. Link to post Share on other sites. The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. I paid the deposit at that time, and made the final payment a few weeks ago. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. Princess passengers whose cruises are canceled have several options. FCCs are non-transferrable but may be used to pay for others on the same booking. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. Keep checking your account on PCL website. We make it easy for you to choose a cruise. The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. Not sure why it's not on the "restart" list, maybe you are right? Bottom line, based on my experience last week, if your cruise is coming up soon and you are hoping not to lose the cost of your PVP coverage, be sure to cancel before 30 days at this time. List says Royal- Alaska. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? Call us at 800-338-4962 or inquire about a vacation here. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. However, if I do not see such an FCC I still feel canceling was our smartest move.for our situation. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. Free expert cruise tips and news from Cruise Hive! LauraS Call 1-800-Princess or contact your Travel Advisor. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. 42 days or less, or non-appearance. 03. No surprises there. Any other pre-packages not purchased with the cruise fare will automatically be refunded. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises.
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