studentuniverse refund policy

Your travel credit is associated with your original booking. Many travel arrangements (e.g. Please be aware that overseas safety and hygiene standards are often lower than in the UK. Never miss a flight (deal) again StudentUniverses obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. To make a booking, click "Buy Now" and follow the prompts that appear on-screen. Tuition and Fees Refund Policy. We will try to reach you again as soon as we can. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. Your travel credit and expiration date can be found in My Wallet. A credit or debit card must be used to confirm any booking. If you are paying by this method you will need to request account details from your consultant and make the payment at least three business days prior to the actual due date. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. You are solely responsible for any such fees. Please check your airline's policy. If you are traveling internationally on a roundtrip or one-way ticket, some countries have additional passport/visa requirements. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. To find the change rules for your flight ticket, look under the My Trips section of your account. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. The Foreign and Commonwealth Travel Advice Unit may have issued information about your travel destination. It is your responsibility to ensure you have valid travel insurance that covers and is appropriate for your needs. Most airlines have issued one free change and you may be eligible to cancel for future credit. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. It is a requirement for some air carriers to provide personal information, including passport information, about all passengers on their aircraft. You will need to input your traveling companions' details before entering your credit card information. payment or sold at an inclusive or total price: (a) transport (b) Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Have a look and see if there is one that works for you! It was officially launched in 2000 and remains a privately-held company. If that happens, we will not pay any booking cancellation or other fees or any accommodation, travel or other costs you incur because you are denied boarding, are unable to travel as scheduled or are otherwise unable to use your booking. In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control. In each case above, a service will be deemed to have been provided to you with reasonable skill and care if it complies with the locally enforced regulations of the country in which it is performed, or, in the absence of locally enforced regulations, if the service is delivered in a reasonable manner given locally accepted standards and practices. We advise you also to print the on screen confirmation. If you have made a booking with us for an individual service or for a pre-arranged package organised by someone other than us our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf with reasonable skill and care and to arrange the relevant contracts between you and travel service providers on your behalf. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. Advertised prices may be limited to travel within specified dates. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. Basic Economy . The airline will determine eligibility requirements for your companion prior to your purchase. Minimum stay and maximum stay rules apply to return and multi-stop flights. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Each of StudentUniverse's 220+ worldwide airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. This applies to future travel credit as well. Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). We are a Member of ABTA, membership number W325X. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. StudentUniverse does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions. If youd like to check what your airline is offering, you can check out the airline policies directly. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. You must notify your consultant of your payment once it has been made. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. If you are not familiar with a stopover, it is when you are traveling from one destination to another, and stopping along the way (or the way back) in another city. Take advantage of our promo codes and special offers to save even more. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. In short: better safe than sorry, you should get a COVID test before you travel somewhere by plane. Our liability will in all cases be limited in accordance with and/or in an identical manner to: (a) the terms and conditions of the travel service providers that provide your travel arrangements (which, by making a booking with us, you acknowledge form part of these Booking Conditions) - and (b) relevant international conventions, including the Carriage by Air Conventions (within the meaning given in section 1(5) of the Carriage by Air Act 1961), the Athens Convention of 1974 on the Carriage of Passengers and their Luggage by Sea and the Convention of 1980 concerning International Carriage by Rail. We cannot provide advice or recommendations on whether or not you should travel to a specific destination right now. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. If you want to pay separately, you will need to make multiple purchases. We advise you to print the on-screen confirmation. Travel documents may be subject to certain conditions and restrictions including being non-refundable, non-date-changeable and subject to cancellation and amendment fees. The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. In the event of schedule changes, failure to reconfirm any sector of your itinerary may result in you needing to purchase a new flight. Travel guidelines are continuously changing as the situation continues to evolve, but we're keeping an updated list of where you can travel, and what guidelines or restrictions are in place, on our blog. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. Please check your airline's policy to see if you might be eligible for a refund. The relevant travel service provider, and not StudentUniverse, will be responsible to you for the provision of the relevant travel service. If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. Each airline has a different policy, but most require you use the credit by the end of this year, and may require you use it for the same route (although it depends on the airline). You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. Change rules and fees can vary tremendously. We recommend that you contact the airline or visit the airlines website to confirm your scheduled departure time 24 hours prior to your flight. advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. We hold an Air Travel Organisers Licence (number 4267) issued by the Civil Aviation Authority. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. It is entirely at the airline's discretion to provide you with a seat on a later flight. How much can I bring? Our agents cannot enter these codes once an order has been placed online. Such terms and conditions may be disclosed by use of hypertext links. Please understand that travel service providers may not be able to accommodate every request. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. First, they do not have a refund option. For many airlines, the credit is good through December 31, 2020. No. For all passport holders, our consultants can obtain specific information from an external visa advisory service provider on your behalf (if you wish, we can assist you to obtain visas through this external service and fees will apply). You also can't split it between multiple flights. There are also plenty of travel deals available to all young people (18-25 year-olds). On the booking of any accommodation you will receive a reference number and a booking confirmation email from hotelinfo@studentuniverse.com. :). Please check your applicable loyalty program for the specific terms of your membership. The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. Transport and accommodation providers have differing cancellation policies and rules. You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. If your new flight is more expensive than your travel credit, you will be required to pay the fare difference at time of booking. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; Your email address; A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world) The specific details of your request. Also, current discount deals are available at the link. No compensation is payable in respect of minor changes. We strongly advise you go to fco.gov.uk to find out more about your destination prior to the commencement of travel. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. Specified hotels may offer student discounts. Anyone can book accommodation with StudentUniverse Hotels; you do not have to be a student. When emailing us, make sure you include the invoice numbers of everyone in your party. This table is for informational purposes only. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. If your airline is offering refunds, we can advocate for a refund on your behalf. All flights are non-transferable and cannot be used by anyone other than the ticket holder. You can view any fees associated with canceling your ticket under the My Trips section of your account. That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. We can arrange travel insurance for you or provide you with a quote or general information about the travel insurance options available to you. Most of our deals are available to be purchased online. We attempt to present the best airfare available in the market, but sometimes (unfortunately) we don't win. Failure to provide this information on check in will result in passengers being denied boarding. Your travel service providers will be identified on your quote or travel documents and their respective terms and conditions will be available directly on their websites or by contacting them. Visit My Wallet to see which airline your credit is with and then check your airlines policy for official rules. A refund must never exceed the original payment amount. It is your responsibility to check the USA Government Travel advisories for your intended destination at https://travel.state.gov/content/travel.html. https://travel.state.gov/content/travel.html, www.libertytravel.com/flights/baggage-fees.jsp, https://www.studentuniverse.com/about-us/privacy-notice. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges that the airline may impose for this reason, nor the full loss of value in your ticket. We accept most major debit and credit cards. How much can I bring? We are trying to help as many people as possible as quickly as we can. After placing an order, you will receive an email from us with a StudentUniverse invoice number acknowledging that we have received your order. Second, they do not specify the baggage allowance on their e-ticket. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. All such means will be deemed sufficient to bind the parties to the terms and conditions of this Agreement. Please note, if you cancelled your reservation prior to the airline canceling your flight, you may no be longer eligible to request a refund as you were the one to opt for cancellation. Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. You must comply with local government regulations. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. www.cdc.gov. If you don't see a credit that you think should be there, give us a call. Travelers are responsible for ensuring that they have all necessary travel documents and visas. All accommodation ratings are set by the relevant provider. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent.

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