Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. Find out if you meet the requirements! We learn from one another, champion progress and challenge the status quo. 26 Alight Customer Care Representative jobs available on Indeed.com. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. Customer Care Representative Greater Toronto Area, Canada. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. We are not an agent or representative of any employer. Be prepared to answer why you are interested in this particular job opening. We recognize the importance of a work life balance. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Please note that all salary figures . The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. to demonstrate your interest in the role. Quick Apply. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. You're able to quickly input and retrieve data while working with the customer on the telephone. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Our story starts with a simple universal truth: Every business is a people business. View this and more full-time & part-time jobs in Miami, FL on Snagajob. View Job description, benefits and responsibilities. then the employee has changed 1 company and 1 job. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Alight Solutions offers a promising . View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Our people are our greatest assets at Alight Solutions because People Matter! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types At Alight, we are reimagining how people and organizations thrive. This position supports Alight s benefits administration and HR BPO platform businesses. Our people are our greatest assets at Alight Solutions because People Matter! At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat Apply online instantly. Location Find out if you meet the requirements! Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. It's why we're so driven to connect passion with purpose. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Meet Alight Customer Care Watch on Why Alight? Get a free, personalized salary estimate based on today's job market. Apply for Sr. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? at Alight Solutions. Cons Alight Solutions San Juan is looking for real people, who are passionate about customer care. Training will begin for this class on Monday, May 1st Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Work-Life Balance We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Learn more about our customer care offices. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. * Able to work independently and to adapt to a rapidly changing environment Help make it more accurate by adding yours. Find out if you meet the requirements! Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. We strive for Excellence Every Day by collaborating with our clients and colleagues. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. All Rights Reserved. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Reporting Relationships Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Our Promise We are forthright and genuine when we speak. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Our people are our greatest assets at Alight Solutions because People Matter! Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Disabled Person, Inc. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers This is a 6 months project and we offer Full Time Shifts (Rotating). I was responsible for keeping up to date with daily schedules and routines and managed all of . Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Alight is committed to a diverse workforce and is an affirmative action employer. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. 2023 New York Equal Pay for Equal Work Act Statement. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. * Create and update employee files in database, as authorized. It is a very convenient Job I have ever worked. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others In addition to a base salary, this position may be bonus eligible. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. 2023 Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Only applicants from locations above will be considered. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. Mid Level Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight Easy 1-Click Apply. Si es as, entonces ReedGroup es para ti! With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Job Details. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Health, Dental, Vision, Life Insurance and more. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Type: Full Time This is a 6 months project and we offer Full Time Shifts (Rotating). Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Join our team. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! At Alight, we believe a company's success starts with its people. Accurately documenting all conversations and actions taken on each interaction. Explore open roles at Alight. Acknowledging and resolving customer complaints. This may include additional research and ongoing casework. Location: San Juan, Puerto Rico. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. The mission of our customer care teams exemplifies the need for humanunderstanding. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. You will be notified during the hiring process which checks are required by the position. Visit the company website to obtain information on the company and review the job description prior to your interview. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. Scroll down below to view similar jobs . Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. Must be able to work a flexible schedule based upon high call volume needs. 88 followers . 2023 Snagajob.com, Inc. All rights reserved. It's why we're so driven to connect passion with purpose. Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador.
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