citalia manage my booking

Allow us to help you filter through our best holidays based on your desires and needs. We will endeavour to book the class of travel requested. Citalia therefore, cannot accept any liability for any loss or additional expense and no refunds will be made. If you are refused check-in or entry to your destination because you do not have the appropriate documentation, we cannot guarantee a refund of unused components and will not refund any additional costs incurred. These terms are often used for country houses, farms or historical preserved buildings which are often family run. Explore one of the worlds most glorious cities before heading to Italys largest lake. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Suites: Unless otherwise stated, a Junior Suite typically consists of one room. But ATOL protection does not apply to all holiday and travel services listed on this website. Extra Leg Room seats are not available to pre-book on all airlines. Our offers include room upgrades and board upgrades. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. ECD may be required by us or the airline. Eight day tour with an insight into one of Italys most stunning regions. Please either select the option when you're booking your holiday, or call our Customer Services Team to request an amendment. Discover the real Italy by combining two or more places in one trip and save up to 150! Explore one of the worlds most glorious cities before heading to Italys largest lake. We will discuss the details and any options available to you at that time, but cannot offer compensation if changes are made due to third parties. Company Number: 446617. Key collection is normally available until 20.00hrs. Registered in England and Wales. Customize your flights, add-ons, and value packs. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Our ATOL number is 0285 and our ABTA number is V4068. Online check-in is not always available and is dependent on the type of flight booked and the operational requirements of the airline concerned. Please note many galleries and state museums are closed on Mondays. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. At some hotels, where an la carte menu is also available, guests who have paid for half / full board may have the opportunity to dine la carte receiving a credit for the half board meal. The awards are based on certain facilities or services being available. New flights to San Francisco and Washington. Normal booking terms & conditions apply. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. What Is Not Included In Your Holiday Price. Step back in time and enjoy spectacular scenery on board a luxurious train. An Accommodation only booking fee will apply. Private transfer means sole use of the vehicle, which may be a car or mini-bus. Citalia has partnered with Avis; providers of premium car rental for over 70 years, to provide you with first rate service when hiring a car. Surcharges as mentioned in the Core Terms and Conditions "Prices", Accommodation for guests not named on your invoice, All items of personal expenditure and all items not specifically indicated as being included. For further information, visit the ABTA website at https://www.abta.com. Where could you be heading to in the next few weeks? All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Find out more about Web terms and conditions, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Because flight, train and transfer times can vary, it is sometimes impossible for customers to enjoy a complete number of days half or full board meals at the hotel. Download the Travelopia Modern Slavery Statement as a PDF What our customers think We have been helping our customers discover the real Italy for 90 years now. Eight day tour with an insight into one of Italys most stunning regions. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Where a hotel description indicates that a garage is available charges normally apply and are payable locally. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. It is advisable to identify if there are any areas which it is best to avoid, particularly at night. These are covered by our Booking with Confidence terms and conditions. Just a few things to bear in mind before you book an emergency exit row seat: - physical or mental impairment or disability. <iframe src="//www.googletagmanager.com/ns.html?id=GTM-T4S3C6" height="0" width="0" style="display:none;visibility:hidden"></iframe> Seats with extra space can be pre-booked on a number of airlines for an extra charge. I have changed my booking . Keep your details up to date so we can send you notifications about your flights' status, any disruptions, or if there's a chance to upgrade. We reserve the right to make changes after publication of information. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Should the CAA make the above option mandatory, we reserve the right to charge the appropriate extra seat price for all infants affected. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. With stunning panoramic views across the gulf of Naples to Mount Vesuvius, the Grand Hotel President offers some of the best views in Sorrento in a peaceful setting. We cannot guarantee that channels will be available in English. Read our Modification guide to understand more. The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Combine two of Italy's stunning lakes all in one trip. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist Ask for Quote Request a Brochure Laws and customs of the countries you visit can be very different to those in the UK. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. In cities you may be able to hear street/traffic noise in your room. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Percentage discounts shown against a hotel (e.g. Manage your Flight. Alternatively, call one of our Personal Travel Plannerson01293 212158*for assistance. Our offers include room upgrades and board upgrades. You are required to indicate your eligibility for the offers at the time of booking your holiday and you should supply a copy of the relevant document. Our contact centre is also available on 01293 765055. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. For further information, visit the ABTA website at https://www.abta.com. You made a reservation through a travel agency -. Only CAA approved seats are allowed on the aircraft and it is essential to check in early and bring the operating instructions. Sicily offers a real mix of culture, history and scenery, making it a top spot for a self-drive holiday, while Sardinia is famous for its white-sand beaches and family-friendly resorts. The tradition, culture and remarkable spirit of Florence oozes from this truly authentic Italian hotel, which is built around a Byzantine round tower. Please note: In certain areas parking can be difficult and some hotels do not have their own parking facilities. Tuscany is also home to Florence, with its distinctive Renaissance dome and world-famous art galleries. Take a look at our collection of holiday types and experience Italy the way you want to. We offer an extensive range of Italian destinations and accommodation types; so whether you're looking to help your customer with a luxury Italy holiday, a romantic city break, or a private villa - we're here to work with you to create the perfect holiday to Italy. For car hire upgrades and further information please call us on 01293 839212* to book. Combine two of Italy's stunning lakes all in one trip. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Terms and conditions apply. Take a look at our latest offers and start saving on your next luxury holiday today. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. If I use the "Save to calendar" feature, what will appear on my calendar? The official star ratings are awarded by the Italian National Tourist office in each region. Our offers include room upgrades and board upgrades. Terms and conditions apply. Then it's time to check-in. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. It is not normal practice in Italy to have tea and coffee making facilities in the room. Log in with your email and proceed to "My Bookings". This also applies to other specific views, for example 'lake view' or 'city view'. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Please either select the option when youre booking your holiday, or call our Customer Services Team to request an amendment. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Where we state a 'French' or 'small' balcony, there may only be enough room to stand. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Just fill in your details to confirm a quote - or to view, change or cancel a booking. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Combine two of Italy's stunning lakes all in one trip. A pool may be closed for maintenance, or air conditioning may only be available at certain times of the day and/or year. Passports and visa requirements may change so you should check the up-to-date position in good time for departure and ensure you allow enough time to obtain a visa if required. Please see Citalia Terms and Conditions for the supply of third party Product and Services. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Please see ourTravel with Confidence page for full details. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. *Based on group B, 7 day car hire. We reserve the right to substitute alternative carriers and/or aircraft types if necessary. We will answer your call and thank you for your continued patience**, -Read our customer support FAQsfor help withcustomer support queries -. Manage my booking. In this case, you must advise our reservations staff and obtain further information prior to confirming your booking. These are often close or next to emergency exit doors, behind a bulkhead or behind a dividing wall. The advice can change so check regularly for updates. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Rail holidays (excluding Venice Simplon-Orient-Express) are provisionally booked on request, and are confirmed 6-8 weeks before departure date. Explore one of the worlds most glorious cities before heading to Italys largest lake. If you have an account, log in to view your reservation in the My bookings section. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Explore one of the worlds most glorious cities before heading to Italys largest lake. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Normal booking terms & conditions apply. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. We've been helping our customers to discover the very best of Italy for 90 years, Download the Travelopia Modern Slavery Statement as a PDF. From time to time, building work or local improvements, such as beach dredging or roadwork, and its associated noise is unavoidable in a resort. Where an offer includes one or two free nights accommodation this will be on the board basis included in the basic holiday price. However, on occasion the pre-bookable price may be slightly higher than that paid locally overseas due to exchange rate fluctuations and in order for us to secure places on some of the more popular trips. If travelling with a new card licence you will need to bring both the card and paper copy with you. Managing your reservations All you need to know about double-bookings Can I reject a reservation? Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. BOOK AND MANAGE OFFERS SUPPORT VOLARE en - en. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Any facility not confirmed nor prepaid for in the UK but provided locally, at your request, must be paid for at the hotels rates and Citalia cannot accept any liability for this. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Find my booking. Programmes are subject to change (up to day of performance without refunds being due). Offer is subject to change and can be withdrawn at any time. Please note you cannot print off your boarding pass until you have paid in full. The price you pay will therefore be more than the face value shown on your tickets. Sometimes a hotel may change its meal system from waiter service to buffet service, or back again or the number and type of restaurants may change. We reserve the right to make changes to the particulars contained on this website and in our brochure before a contract is concluded. Japan reopens to independent travelers. Not quite sure what youre after? Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Are there any restrictions to which bookings I can access with Manage Booking? Please see ourTravel with Confidence page for full details. Your Right to Holiday Health Care in Europe. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Make the most of your trip abroad, get proper insurance and check out the Foreign, Commonwealth & DevelopmentOffice website atwww.gov.uk/fcdoto find out in a flash how best to avoid trouble. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . All rooms contracted by Citalia have private wc, bath and/or shower. Step back in time and enjoy spectacular scenery on board a luxurious train. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Registered in England and Wales. We will do our best to find a holiday to suit you, however, we may be unable to meet your particular needs. We strongly recommend that you purchase flexible tickets if you are making independent arrangements to meet ongoing flights, as we will not refund unused tickets purchased independently when scheduled flight times change. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . Combine two of Italy's stunning lakes all in one trip. To see the list of items and some useful information about hold luggage and hand luggage prohibited items, go towww.direct.gov.ukor contact your airline. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Offers valid on 2023 travel dates. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. This can apply in towns and cities and it is particularly common in Venice where transfers (if booked as an optional extra) are by water taxi boat and access to landing stages can be dependant on the tide. If my booking contains flights which are not provided by Cathay Pacific, can I still access Manage Booking? Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Italian cities offer an enticing mixture of ancient monuments, breath taking scenery, exquisite dining and some of the best shopping in the world. In the far south (the heel of the 'boot') is Puglia, an unspoilt region with sandy beaches, pretty towns and delicious food. First for Pool Safety: Pool safety is not just an issue for beach holidays, especially as few city hotel pools are supervised or have a life guard in attendance. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. The advice can change so check regularly for updates. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. We've been helping our customers to discover the very best of Italy for 90 years. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Our ATOL number is 0285 and our ABTA number is V4068. Children under 16 years who were included on an adults passport may not travel unless accompanied by that adult. Our offers include room upgrades and board upgrades. If you fail to do so, we will have no liability to you for any cost, loss or damage which you suffer nor will we refund you the cost of any unused portion of your travel arrangements. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Enjoy exclusive articles and video recipes for authentic Italian dishes from our brand ambassador, celebrity chef Gennaro Contaldo. Start planning your 2023 Italian adventure today with our multi destination itineraries. Holidays in North Sardinia take you to undiscovered natural landscapes and the heart of Italian culture. Well help you navigate the top sights and attractions of this wonderful island. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Company Number: 446617. Find out more. For example, all the facilities in a resort might not be fully functional in early or late season. Any unauthorised guests will be charged locally. 'Sitting together' may mean across the aisle or one behind the other. Allow us to help you filter through our best holidays based on your desires and needs. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. All supplements unless otherwise stated are expressed in 's and are per person per night. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Please note that for any adhoc tickets such as operas, sporting and theatre tickets, an administration fee of 25 plus agency charges is added to the price of your ticket for this service. A fine is imposed on anyone who flouts this law and the police are vigilant. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. If this is unacceptable, you will be entitled to cancel with a full refund of all monies paid. Offer is subject to change and can be withdrawn at any time. Single rooms: Despite the supplement payable for single accommodation, it should be noted that the size, standard and location of such rooms are sometimes inferior to those of other types of rooms, and may not have all the amenities we have described as being available in a twin room. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. The Neapolitan Riviera is Italy's most spectacular stretch of coastline and an idyllic holiday spot that has remained popular over many centuries. Similarly airlines, do not always offer compensation for flight delays and will not alter your homeward flight to account for any lost holiday resulting from outbound flight delays. At the time of going to press there were no particular health requirements for British Citizens going to Italy. Some facilities, unless otherwise stated as included, may have extra local charges. Charges remain valid even if this service is not available at your chosen airport. There are often car parking restrictions in towns and cities and parking arrangements can be expensive. Allow us to help you filter through our best holidays based on your desires and needs. You'll need to have your Booking Name, Booking Reference Number, Valid Passport and Credit Card Details on hand to complete all of your check-in details. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Find a train booking; Change or cancel a rail booking; Seat Reservation If you have any special requests for a facility not advertised by us and for which there is no supplementary charge, for example double bed, adjoining rooms, special diets, etc., we will convey your request to the hotel or purveyor of services concerned, but only those special requests confirmed in writing by Citalia or its agents can be guaranteed.

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