800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. Learn more about how we make money. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . ConsumerAffairs is not a government agency. That said, about six months later I decided to clean this up. Phone calls must be made during "reasonable hours" only. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. Check your credit report 30 days after you make your first payment. :'(. Originating in 1950, its current headquarters are in Renton, Washington. Note: I recorded both Sprint phone conversations. This is not correct as I owe no one anything or have any debt. Also make sure to file a complaint with your state attorney generals office. So I wonder what step to take to file a claim against this company. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. Why Ripoff Report will not release author information! When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Ripoff Report has an exclusive license to this report. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. They said they didnt do that when clearly they did because it is listed as paid on my credit report. Don't dispute again, it will come back validated. If they say no, you can still try further. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. This is your right under the FDCPA. Convergent Outsourcing is a debt collection agency that's been in business since 1950. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. Convergent Outsourcing is one of America's leading collection agencies. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. Just because you paid Sprint off doesn't mean that it gets it off your report. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. I called Dish to confirm this and they said they have no record of a debt. If you weren't paying on it then it went to collections. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. I owe 1,700. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. It was gone off my reports within 2-3 days. This outsourcing the initial collections is not that uncommon. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. We value your privacy. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Copyright 2022 Consumers Unified LLC. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Advertisers above have met our Press J to jump to the feed. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Thank you for visiting Convergent Outsourcing to make a payment on your account. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. If they say yes, you have something to fall back on. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. I got a letter from these people saying that I owe T-Mobile $57.00. Press question mark to learn the rest of the keyboard shortcuts. FTC's website on credit. I disputed the claim and was told they would confirm with the company before any further actions took place. They are billing me for something I've never had from them. It's the only way to shut them down. If there is no email on file, the consumer will be mailed a copy of their receipt. Enjoy reading our tips and recommendations. She will most likely say she will check with another department and get back to you. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. If so, what's the best way to have them do this? - Wait a few days, it most likely won't be deleted even if they said it would. Consumers want to see how a business took care of business. If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. Many factors affect your FICO Scores and the interest rates you may receive. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . In business since 1950, Convergent is one of Americas leading collections agencies. Convergent Outsourcing can only contact you under the specifications of the FDCPA. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. They should be able to see whether there was or not and whether you need to deal with sprint. But we can send a letter out showing settled. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Stop breaking the law. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. Companies across the United States contact us to help them recover debts. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. And that my Identy had been stolen last year. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. I know this thread is a few months old but I thought I'd share my experience. REBUTTAL BOX As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business So from what I am seeing, either way, Convergent can legally have it on your report. Except when it drops off the credit report. FTC's website on credit. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. If a CA buys a debt they can report as if they were the OC. I had a Spring sent to ERC. We sincerely hope this represents a satisfactory resolution to your concerns. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. FAQ. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Therefore, its important to request debt verification ASAP. To obtain this information, its best to contact the applicable credit bureau instead. @new_earthThank you for sharing. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. How those businesses take care of those complaints is what separates good businesses from the rest. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! It believes youre more likely to pay if youre desperate to get rid of it. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. They actually are a debt collections agency. These notices included your right to dispute the balance owed. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. BUT UNJUST DONT PROSPER. They are now reporting the account as $0 balance but refuse to remove the account . So, now I'm not sure how to handle this. I called sprint back and spoke with a gentleman this time. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This is what I just went through. Please call us at 1-800-444-8485. This profile has not been claimed by the company. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Convergent Outsourcing's other names Hiding negative complaints is only a Band-Aid. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Can see right through this one. Why do these companies have such power to impact your credit so easily. Join our community, read the PF Wiki, and get on top of your finances! I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. Originating in 1950, its current headquarters are in Renton, Washington. I never signed a contract). A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. Like it or not. They wont respond to anything but complaints saying they have validated it which is a complete lie. strict standards for business conduct. bureaus (they were only reporting to two). People would take advantge of it, skip a payment, and get a deletion. Press question mark to learn the rest of the keyboard shortcuts. How do I setup a payment plan?
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