holland america onboard credit

As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Your baggage will arrive in your stateroom later that afternoon. A total of $420. Please have the ships name, your partys name and stateroom number before you call. I appreciate the info above, being relatively new to HAL. This isn't our first cruise together. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Fax Service: Please contact the Guest Services for details if you wish to send a fax. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Promotion is based on promotion code(s) N2 and based on double occupancy. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Not everything you buy is going to be on board. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. Hi! Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. Manage your cruise with our free app! There are so many choices on your Holland America Line cruise. The OBC is like an initial deposit. Payment of any fines levied is the responsibility of the individual guest. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. He could still use it to get access, but he would not be able to charge anything. I don't want to judge anyone's finances, but I would be a little concerned travelling without a few extra thousands on the card for sudden emergencies. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. Please see the following important information about your luggage tags. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. No additional deposits will be due until final payment. For 21+ day voyages (excluding Grand For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. But after reading the above post it looks like I will have to have the full 420.00. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Means no new earrings for my DW. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Plastic water bottles are not allowed. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. In many countries, you can also use your ATM card to obtain local currency. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Choose from options for calling only, calling and messaging or calling, messaging and data. LauraS If you do not want to use a credit or debit card, the ship will collect a cash deposit from you at time of boarding in the same pre-authorization amount. Registration is free and there is no obligation to bid. Rather than adding extra to hotel service charge, you can also donate to crew fund. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. A determination as to whether the located fare is identical to the original booking will be at HALs sole discretion. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Yes, you are correct. Shops On Board: A world-class shopping experience is just steps away. WebMake travel your tradition during Holland America's 150th year of cruising! We anticipate that your stateroom will be ready at approximately 1:00pm. of your seating request will be listed on your Cruise Contract. You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. The luggage tags are clearly marked with your ship name. If you charge in excess of the held amount, the accumulated excess charges will be added to your pre-authorized amount at the end of each day. Powered by Invision Community. Reservations and dining times will be available to pre-reserve. For more information see our transfers FAQ. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. SEATTLE, Oct. 6, 2021 /PRNewswire/ -- Holland America Line is honoring members of the U.S. military with a special offer that adds $100 Onboard Spending Money to any cruise booking that departs from San Diego, California, though Dec. 31, 2021. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. The U.S. dollar is the only currency accepted on board Holland America Line ships. If I dont spent the OBC, do I get it back at the end of the trip? If you choose, continue the journey into the Yukon on your Alaska cruisetour. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. The line will be adding $100 in onboard spending Place a card with your name and address inside your baggage, as well as on the outside. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Any and. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. The password will need to be disclosed to the youth staff upon pick up of the child. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. So everything you charge to your room (beverages, on-board shopping, hotel service charges, minibar, etc.) suits you. WebAn envelope. ), and spa treatments. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. Please note: This service is available only on days of sailing. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Usually there is a fee required. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. This thread has been helpful to usnewbies on HAL. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. Please attach a tag to each piece of luggage you will be checking on the cruise. Rest assured that your passport will be fully secured by our staff. It depends on the type of OBC you have. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. We have an OBC from Costco Travel Canada and the shareholder benefit. Boarding may be denied or fines may be levied against those guests without proper documentation. You may select to print as many as you need for your vacation. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. Line ship. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Complimentary In-Room Dining is available 24 hours a day. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Early Booking Bonus Offer and its parts are neither transferable, substitutable, nor redeemable for cash. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the efforts of a wide variety of crewmembers who contribute to the experiences of all our guests. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. I'm sure the staff would be grateful. Please see the following important information about your luggage tags. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. To book, or for more information, simply visit your Future Cruise Consultant. What will you do today? For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. will be located near the entrance to the pier area where you will be checking in your luggage. The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. Taxes, Fees & Port Expenses are additional. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. It is obviously available in Seattle, but not available on the ships. Then sail away for your romantic honeymoon! Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Cooking facilities onboard are not considered kosher. Travelers diarrhea (TD) isthe most common illness to affect travelers. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. This could result in legal proceedings. If we do not have your information by this deadline, you will be unable to sail. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. Reservations may be made on board by contacting the restaurant manager. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. See Cruise Deals for active promotions. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. The statusof your seating request will be listed on your Cruise Contract. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Travelers checks may be cashed at the front office to make your deposit. At some point in your travels you may experience an emergency. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. if you have and inside stateroom do you have to pay for laundry service? Please note that fees and visa requirements are subject to change without notice. Do Not Sell or Share My Personal Information. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. If so, are there any categories/types of OBC that can't be used for the daily service charge? Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. (Required for kids and tweens ages 3 12). These requirements are established by the countries you are visiting and not by Holland America Line. Any additional information concerning currency restrictions, please contact the customs agency in their country. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Souvenirs can? All guests should keep themselves advised of changes in government requirements. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. Gift orders must be prepaid and received two weeks in advance of sailing. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Holland America Line does not recommend storing medication in any mini-bar. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. Use onboard credit to make purchases aboard the ship like merchandise, spa treatments, specialty dining & more! WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day All guests are required to disembark the ship at this time. Distribute your ship phone number to friends and relatives. Powered by Invision Community. Dining venues vary by ship. Shirts/cover-ups and footwear are always required indoors. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. party to be disembarked in a non-U.S. port. So now that they are not letting you use the non refundable in the casino, and since they use the non refundable OBC first, I wonder if this means that we can't charge to our account in the casinountil the non refundable is used up when you have both non refundable and refundable OBC? CC Help Jenn The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). You will claim your luggage when you arrive at your final airport destination. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. No more waiting for printed cruise documents. I still think it is too much, though. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. The following information should be used as a guideline only. All staterooms are equipped with hair dryers. Your booking will be credited to, and finalized by, your preferred travel advisor. Unused TA credits were credited back to our credit card at the end of the Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. On the second day, go to the desk (or a kiosk) and ask for a copy. With Carnival, they held $70X4 adults and $70X2 kids. Points can be applied towards statement credits, onboard amenities, gift From outside the U.S. access 1-321- 837-6106. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. With this in mind, the following emergency phone numbers are available for your use. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. both aerobic and strength-training equipment. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Gues Your seating assignment will be noted on your guest card upon boarding. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. This should be done well in advance of travel at a Customs office near your home. There is no charge to your credit card. The final amount billed may take up to 24-hours following disembarkation. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Generally, the ship is subject to certain government procedural requirements upon arrival. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. Appointments may be made in advance on our web site athollandamerica.comor once on board. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer.

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